About us:

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorization, and referral intake in specialty pharmacy.

We help care teams reduce delays and administrative burden so that patients can start treatment faster. Our automation platform combines deep healthcare knowledge with LLM-based agents and robust ops infrastructure.

You’ll be joining a specialised team at 100ms focused on healthcare automation using AI.

What Will You Do :

• Own and operate production infrastructure, multiple GKE clusters with HA, autoscaling, and observability.
• Manage GitOps workflows using Argo CD for automated, version-controlled deployments.
• Maintain and optimise monitoring & alerting stacks using Prometheus, Grafana, and Loki.
• Implement infrastructure as code using Terraform for GCP resources and Kubernetes manifests.
• Lead or support incident response, cluster upgrades, and disaster recovery procedures.

Who Can Apply :

• Computer Science/Engineering or equivalent practical experience
• Minimum 3 years of hands-on experience with Kubernetes in a production environment.
• Strong knowledge of CI/CD pipelines and GitOps workflows using Argo CD or similar.
• Proficient in infrastructure automation using Terraform and Helm.
• Experience managing monitoring/logging stacks (Prometheus, Loki, Grafana, Alertmanager).
• Comfortable with Linux systems, shell scripting, and basic networking.

Good to have :

• Prior experience with handling large infrastructure
• Knowledge of secrets management tools (e.g., HashiCorp Vault, Sealed Secrets).
• Prior experience with handling GCP and GKE
• Experience with open source contribution
• Ability to speak and write in English fluently and idiomatically
• Strong inclination to keep up-to-date with latest trends, learn new concepts, or contribute to open-source projects and would be eager to talk about ideas in internal or external forums

Why 100ms.ai

• You'll be part of a small team at a fast-growing engineering-first startup.
• You'll work with engineers across the globe with experience in video at places like Facebook and Hotstar.
• You can grow as an individual contributor or as a team leader - freedom to set your own goals.

Additional Information

• At 100ms, we place a strong emphasis on in-office presence to promote collaboration and strengthen company culture.
• Under the current policy, employees are expected to work from the office at least three days a week—Tuesday, Wednesday, and Friday—as an essential part of their role.

Website

• https://www.100ms.ai/