Senior Revenue Operations Analyst, Territory Management
1Password
IT, Operations
United States · Canada · Remote
Posted on Oct 5, 2024
About 1Password:
We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We are looking for a data driven and detail oriented analyst to join our Revenue Operations team. This is a new role with the primary focus of shaping the way we design our territories internally with a focus on our new business teams while advancing and automating our process. The right person for this job has a team player approach, attention to detail, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Data driven individual with experience providing territory recommendations based on analysis
- Experience in the areas of territory and data management preferably within the SaaS industry
- Must have strong proficiency in excel
- Strong understanding of Salesforce required for data management, reporting, and large scale updates
- Strongly prefer candidates with business analyst experience, within a sales supporting role, with high-level understanding of sales funnel, especially as it relates to data quality, lead distribution, and territory management
- Experience with parent and subsidiary ownership alignment
- Experience with SalesForce Territory Planning is an asset
- Experience working with Dunn & Bradstreet data management is an asset
- Nice to have: knowledge of Traction or hierarchy build/maintenance
What you can expect:
- Ownership of shaping and assigning territories quarterly and annually for sales teams through research, data analysis and enrichment
- Work to systematize, scale and document changes on a continuous basis
- Work cross functionally to ensure that territories are working cohesively alongside Customer Success and Top of Funnel Teams.
- Attain a strong understanding of the current data enrichment process and rules of engagement (ROE), leverage this knowledge to analyze and troubleshoot data issues and cases surfaced by the GTM teams
- Provide guidance and support to GTM on edge cases scenarios and incorporating these scenarios into the ROE
- Monitor and own data hygiene to ensure accuracy among territory ownership, leveraging tools like Duns & Bradstreet and Traction & Zoominfo
- Understand gaps within our current process and territory plans to improve overall internal experience amongst different GTM Teams
- Collaborate cross functionally to ensure that we are routing our leads, accounts, and opportunities to the right teams based on our ROE
USA-based roles only: The Annual base salary for this role is between $89,000 USD and $121,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The Annual base salary for this role is between $85,000 CAD and $115,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
Health and wellbeing
> 👶 Maternity and parental leave top-up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy
> 💖 Company-wide wellness days off scheduled throughout the year
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage
Growth and future
> 📈 Employee stock option program for all full-time employees
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions
> 🔑 Free 1Password account (and friends and family discount!)
Flexibility and community
> 🤝 Paid volunteer days
> 🌎 Employee-led DEIB programs and ERGs and ECGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing [email protected] with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.