Sr Manager, Product Design - Channels
1Password
Product, Design
United States · Canada · Remote
Posted on Dec 22, 2024
About 1Password:
We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
The Experience, Design & Research department at 1Password exists to explore, research, design and champion the most delightful, clear and useful experience for all our customers, empowering them to be both secure and productive at work and at home.
We're looking for a Senior Product Design Manager to lead a talented team of designers within our Channels group, focusing on growing our MSP (Managed Service Provider) and distributor partnerships. This role may also involve exploring opportunities to enhance how customers manage their account information, aligning with our vision of becoming a multi-product company. This is a new and emerging team within our company, and this role will play a pivotal part in shaping the direction of our MSP program. With a strong focus on both user experience and revenue growth, this is a unique opportunity to help establish and define a key area of the business, offering significant influence in a rapidly evolving space.
As a Senior Manager, Product Design, you’ll be the design leader behind the end-to-end experience for our channel partners. You’ll work closely with a cross-functional team—including Product Management, Engineering, and Marketing—to align on strategy and execution. We are looking for someone who thrives in a fast-paced, dynamic environment, with a knack for building strong, collaborative relationships across teams.
You’re a leader who doesn’t just identify problems—you jump in with creative, actionable solutions. You excel at managing complex projects, establishing the right level of process to get things done, and taking initiative to keep your team aligned and moving forward. With a strategic mindset, a growth-focused approach, and a passion for mentoring, you guide your team to success—always driving progress without waiting for direction.
This is a remote opportunity within Canada and the US.
“We have a wide range of skills represented here, and that makes for a culture of personal growth through feedback and mentoring, support and critique. Our design has won awards and we have our designers to thank for that - excellence in design is one of the defining characteristics of 1Password. You should also prepare yourself for bad jokes.”
What we're looking for:
- Design Expertise: 6-8+ years in product design, with experience in UX, systems design, UI, and information architecture at scale in a SaaS company (specifically, experience in B2B SaaS is nice-to-have)
- Proven Product Leadership: 5+ years of managing teams and projects with measurable impact on organizational success.
- Mentorship & Growth: Proven track record of coaching and developing design teams to reach their full potential.
- Strategic & Hands-on Leadership: Balancing long-term strategy with short-term goals, inspiring your team to take action and drive results.
- Effective Communication: Clear articulation of design value, leading the design process from start to finish.
- Collaborative Partner: Ability to work effectively with cross-functional teams like product, engineering, and marketing.
- Growth Mindset: Passion for continuous learning and leading scalable, high-impact design teams.
- Project Management: Taking initiative and aligning your team the right process that will deliver solutions in fast-paced environments.
- Talent Recruitment: Helping recruit and onboard top talent to build a strong, capable design team.
What you can expect:
- Leading the product design team for the 1Password Channels and MSP experience.
- Connecting together projects and goals with a focus on end-to-end experiences to leverage business growth from deployment to expansion.
- Partner with Product Management, Research, Data, Engineering, and Marketing counterparts to understand the domain, drive product strategy and ensure clear goals and priorities for the team.
- Build, mentor, and develop solid product designers.
- Plan design team performance, workload, and career development.
- Collaborate with design leadership to connect the dots across teams and cultivate department-wide culture and standards
USA-based roles only: The annual base salary for this role is between $196,000 USD and $265,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $172,000 CAD and $232,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
Health and wellbeing
> 👶 Maternity and parental leave top-up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy
> 💖 Company-wide wellness days off scheduled throughout the year
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage
Growth and future
> 📈 Employee stock option program for all full-time employees
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions
> 🔑 Free 1Password account (and friends and family discount!)
Flexibility and community
> 🤝 Paid volunteer days
> 🌎 Employee-led DEIB programs and ERGs and ECGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing [email protected] with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.