Description
The Role: Senior Technical Contributor & Problem Solver
As a Senior Member of Technical Staff, you will be a hands-on engineer responsible for delivering high-impact features, driving engineering excellence, and contributing to architectural decisions. This role requires strong technical depth, a passion for emerging technologies (including AI/ML), and the ability to influence best practices across the engineering organization.
Key Responsibilities
Engineering Excellence:
Deliver high-quality, scalable, and secure features across the full development lifecycle.
Contribute to architecture reviews, design discussions, and technical decision-making.
Uphold best-in-class standards for code quality, performance, and maintainability.
AI & Emerging Technology Enablement:
Research, prototype, and integrate AI/ML and emerging technologies to enhance product capabilities and performance.
End-to-End Feature Development:
Own the design, development, and operational readiness of services and features from concept to production.
Ensure solutions meet functional, performance, security, and compliance standards.
Quality Engineering & DevSecOps:
Partner closely with QE and DevOps to define test strategies, enhance automation, and support resilience and reliability practices.
Contribute to CI/CD pipelines and continuous improvement of our release processes.
Architecture & System Design:
Collaborate with architects and senior engineers to evolve the technical roadmap and system architecture.
Identify technical gaps, propose improvements, and contribute to long-term platform evolution.
Technical Influence & Mentorship:
Model strong coding standards, share knowledge effectively, and mentor junior engineers.
Foster an environment of innovation, transparency, and cross-team collaboration.
What You’ll Bring
Required Experience & Technical Expertise
8+ years of progressive software development experience with a strong track record building large-scale, distributed, web-based systems.
8+ years Salesforce expertise required, with deep understanding of the Salesforce Platform and product suite (Sales, Service, Experience/Community, Marketing, etc.).
Experience Cloud & Slack Integration experience is required.
System Architecture & Integration Expertise:
Strong understanding of scalable architecture, design patterns, and LDV best practices.
Hands-on experience with enterprise integrations, including MuleSoft and other leading integration frameworks and tools.
AI / Emerging Tech:
Practical experience—or strong foundational understanding—of AI/ML technologies and how they can be applied to enterprise software.
Coding Proficiency:
-
Expert-level proficiency in multiple modern programming languages and frameworks, including:
Apex, Java, JavaScript, Lightning Web Components (LWC)
Experience with CI/CD (Jenkins pipelines, Agentic CI/CD, branching/versioning best practices).
Quality, Security & Operations:
Solid understanding of platform security: TLS/SSL, SAML, SSO, OAuth, and secure development best practices.
Experience with environment management, release management, and operational readiness.
Ideal Candidate Profile
Technical Leadership: Strong ability to influence engineering direction, contribute to architectural decisions, and drive technical improvements.
Problem Solver: Analytical thinker who can navigate ambiguity and deliver results in fast-moving environments.
Collaborative Communicator: Skilled at working across teams, simplifying complexity, and building trusted partnerships.
Customer Mindset: Invested in understanding customer needs and ensuring product decisions align to business value.
Nice to Have
Experience with cloud platforms such as AWS or Heroku.
Familiarity with analytics or BI platforms (e.g., Tableau).
Active and relevant Salesforce certifications.