Description

Slack is the productivity platform for enterprises, and AI is at the center of our future. We are building the next generation of tools that will fundamentally change how people collaborate and work. We are looking for a visionary leader to help make Slack the default choice for developing AI apps.
This is a rare opportunity to have a serious impact on one of the world's largest platforms at the center of productivity and AI.

What This Role Is:

This role is the critical, high-trust bridge between our most innovative developers, partners, and our internal AI product teams. You will be deeply embedded with the teams building our AI platform, acting as the first and most important "customer zero."

Your mission is to ensure developers can successfully build and deploy AI on Slack's platform. You will achieve this by directly enabling and educating customers and partners, gathering and translating their feedback into actionable product strategy, and improving the developer experience to unblock adoption. You won't just talk about the platform; you'll help build and define it.

Responsibilities:

• Be the Embedded AI Expert: Act as a deeply embedded partner within our AI product and engineering teams, bringing the voice of the developer directly into the planning, design, and iteration of our platform.
• Create the Feedback Loop: Learn from every customer and partner interaction and turn that qualitative feedback into actionable, prioritized insights for our product and engineering teams.
• Lead Customer & Partner AI Enablement: Work directly with our most strategic customers and partners to educate and enable them on Slack's AI capabilities, acting as their trusted advisor.
• Shape AI Platform Strategy: Shape the overall vision and strategy for Developer Relations in AI, contributing directly to long-term platform strategy and roadmap planning.
• Champion Developer Experience (DevEx): Identify friction in the developer journey and proactively unblock it. This includes contributing directly to our SDKs, code samples, and technical documentation when necessary.
• Represent Slack at the Highest Levels: Represent Slack's developer platform at the highest levels, including delivering keynotes at major conferences and in strategic customer meetings.
• Mentor the Team: Mentor and develop senior members of the Developer Relations team, helping to build their skills and strategic impact.
• Drive Innovation: Drive innovation in developer engagement and enablement strategies to accelerate adoption.

Requirements:

• Deep Industry & AI Expertise: A deep and current understanding of industry trends, particularly in AI/ML, and their impact on developer ecosystems.
• Hands-On Technical Acumen: You are a credible builder. You have strong software development skills and are comfortable contributing to SDKs (e.g., TypeScript/JavaScript, Python, Java), reviewing APIs, and writing technical documentation.
• Organizational Influence: A demonstrated ability to drive organizational change, align executive-level stakeholders, and lead complex, cross-functional initiatives.
• Executive-Level Communication: Executive-level communication, presentation, and interpersonal skills, with a track record of building relationships with C-level stakeholders.
• Scaling Expertise: Expertise in building and scaling global developer programs, ecosystems, and communities.
• Strategic & Data-Driven: A strategic mindset with a proven ability to use data to optimize developer programs and translate developer feedback into actionable product strategy.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.