Description
At Salesforce, we make the tools that help people work more effectively and efficiently. Design and User Experience is at the center of all of it. We bring powerful visions to life with the latest technologies and the Salesforce platform. We put customers first and we're looking for ambitious, self-motivated, creative-minded individuals who want to help shape our digital experience platform that allows businesses of all sizes and industries to create unique and engaging experiences for their customers across multiple touchpoints.
You and your team will distill complex problems and propose clear, efficient, consistent solutions. You're meticulous and excited about beautiful design, and you love seeing products ship. You're hungry for new ways to do things. You follow the latest trends, download the newest apps, experiment with the latest devices and wearables. You have a keen eye for useful products, and you share your findings with the team. You're a tireless advocate for the end user. You have deep empathy for their everyday struggles and challenges. You always put their needs first, and you're unwavering in your desire to provide the best experiences for users.
The ideal candidate enjoys creating experiences with technology, hacking on new projects, and intensely working on high-value, strategic initiatives under tight time constraints. You will have direct access to customer executives and Salesforce executive management, while working closely with the Salesforce Product and Sales organizations. You must have excellent communication skills, energy, and thoughtfulness to build and deliver the best in the world for our customers.
Responsibilities:
Manage and develop a team of talented designers
Recruit, nurture and retain best-in-class talent
Influence and compellingly communicate the vision to a wide variety of key stakeholders
Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing
Solve complex UX design problems across multiple channels
Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research
Work with engineering to deliver final product
Reinforce a design-thinking culture that leverages the best product, technology and innovative talent
Own various application interfaces
Work with devs and QE to deliver polished final product
Evangelize SLDS interface guidelines and design patterns.
Experience / Skills Required:
Managed an entire product lifecycle from concept to release
10+ years of experience designing and delivering products in cross-functional teams from start to finish
3+ years of management experience
A strong passion for managing and mentoring designers
Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process
The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts
Power to influence others and build consensus, while dealing with ambiguity
Self-motivated, a good communicator, and able to balance great design with meeting short deadlines
Experience using analytics, user research and other approaches to help make decisions and iterate on the product
Constant drive to stay up-to-date with the latest industry news and developments.
A deep appreciation and talent for simple solutions to complex problems
Expert knowledge of design tools such as Sketch, Photoshop, Illustrator
BA/BS or MA/MS in design related field, or equivalent experience
Bonus:
Experience working in design systems
Experience with CRM or enterprise software
Experience working in design systems
Please submit your resume and URLs to your portfolio. Submissions without a portfolio or samples of work will not be considered.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.