Description
Job Title: Sr. Manager, Engineering Strategy & Operations Location: San Francisco, CA / Seattle or Bellevue, WA
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
About the Role
Sr. Manager, Engineering Strategy & Operations is a key leader within the Platform Engineering Strategy and Operations organization, responsible for driving operational excellence, organizational effectiveness, and strategic initiatives across a global engineering footprint. This role partners closely with Platform Engineering leaders and Finance to ensure engineering investments, processes, and execution are tightly aligned with Salesforce's strategic priorities.
As a critical bridge between engineering execution and business strategy, you will lead budget management for Platform Engineering while building and scaling world-class operating programs that empower engineers to solve complex customer challenges on the Salesforce Platform. This hands-on leadership role blends strategic ownership, technical acumen, and operational rigor to drive meaningful impact across Salesforce Clouds.
Your Impact - Responsibilities
Drive Engineering Strategy & Execution
Partner with senior engineering and business leaders to translate company strategy into actionable operating plans
Serve as a trusted advisor to Platform Engineering leadership on priorities, trade-offs, and investment decisions
Lead Financial & Program Operations
Own program and spend management for Platform Engineering, including budget planning, forecasting, and optimization
Apply strong financial and data analytics to guide high-impact investment and resource decisions
Build Scalable Operating Models
Design and implement operational frameworks for knowledge sharing, reusable assets, and engineering engagement playbooks
Establish mechanisms that improve execution rigor, delivery predictability, and cross-cloud collaboration
Enable Technical Excellence
Define and evolve the technical vision for engineering enablement programs in alignment with Salesforce platform standards, guardrails, and product roadmaps
Partner across Product, Engineering, and Customer Success to ensure engineers are equipped to deliver differentiated customer outcomes
Measure What Matters
Develop and track success metrics for programs and initiatives
Use data-driven insights to continuously refine strategy, operations, and future investments
Minimum Qualifications
Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent practical experience
8+ years of experience in engineering management, technical program management, or engineering operations within an enterprise technology environment
8+ years leading SaaS product development programs with a strong understanding of the SaaS business model and product lifecycle
Deep knowledge of the software development lifecycle, including agile methodologies in fast-moving environments
Strong financial literacy, including budgeting, P&L concepts, and managing large, complex data sets
Exceptional analytical and problem-solving skills, with a hands-on, detail-oriented approach
Proven ability to establish credibility with senior executives and influence across engineering, product, and customer organizations
Outstanding communication, organizational, and stakeholder-management skills in a matrixed environment
Ability to quickly master technical domains and emerging technologies relevant to the platform and programs you lead
Preferred Qualifications
Financially savvy, with strong understanding of cloud economics, public cloud infrastructure (AWS, GCP, Azure), software spend, and emerging cost drivers such as LLM usage
Experience with analytics and dashboarding tools (e.g., Tableau)
Background in both strategic planning and tactical execution in complex, enterprise-scale environments
Experience designing and owning scalable processes that turn strategy into sustained results
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.