Description

We are hiring a visionary Principal UX designer to join our Agentforce Revenue Management product design team. Agentforce Revenue Management is a market-leading revenue platform, delivering accurate selling, faster time-to-market, AI-powered sales and post-sales, and smarter forecasting and insights. Revenue is the only process that unites every department in an organization, and we are reinventing how revenue works, with end-customers at the center.

We’re a tight-knit team working at the intersection of operational design, enterprise scale, and AI-powered innovation. We value systems thinking, thoughtful storytelling, collaboration and drive.

To be successful in this role, you will bring an extensive Design-Thinking toolkit, a passion for craft and top notch visual design skills, experience leveraging AI tools and the ability to lead and influence in an enterprise environment. You should have a background building products from 0-1 and the ability to drive cross-team vision and alignment.

As a high-level IC on the team, you will be able to see the big picture, build connections across products and teams, influence our product roadmap and mentor other designers.

About Salesforce UX

You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers.

You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including research and synthesis, using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.

At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.

Experience/Skills Required

• 10+ years of experience designing and delivering products from start to finish as part of a cross-functional team
• Deep understanding of user-centered design methods and best practices
• Demonstrated desire to continually improve on processes
• The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
• The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Self-motivation; ability to produce results both independently and as part of a team
• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
• Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
• Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge, especially new AI tools across the design process
• Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
• Experience designing and thinking in design systems, not just single-purpose apps
• An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
• BA/BS or MA/MS in a design-related field, or equivalent experience

Responsibilities

• Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
• Serve as a bridge connecting design, product, engineering, and marketing teams
• Work closely with product owners, engineers, and user research to create a vision for the product area
• Oversee multiple web and mobile application features, interfaces, and experiences
• Create designs that adhere to and extend the existing style guide
• Generate detailed final design specs that inspire accurate developer builds
• Work with developers and quality experts to deliver a polished final product
• Promote and educate others on new interface guidelines and design patterns
• Mentor new design staff
• Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
• Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes

Please submit a résumé with links and passwords to your portfolio. Submissions without portfolios or work samples will not be considered.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.