Description

As a Quality Engineer for the Field Service team at Salesforce you will be responsible for leading the design, development and execution of comprehensive test plans/quality strategies with emphasis on automation . You will collaborate closely with product & engineering teams, actively contributing to the quality of new features while ensuring successful execution of regression tests in various environments. You will be working in a fast phased environment and will be expected to understand complex backend AI flow systems/dependencies, identifying potential risks, and strategically plan and execute comprehensive testing efforts to ensure the stability, reliability and quality of the feature and release.

Key Responsibilities:

• Build a confirmed automation tech foundation that will guide engineering teams to build, execute, and be responsible for various different types of tests across the testing pyramid (#shiftleft). Design and delivers automaton and automation framework for products with a quality approach and provide mentorship through code and design reviews for features delivered by other developers within their scrum team!

• Master the Salesforce development process and codebase, in order to improve it

• Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, scenarios, high impact projects, usability, and accessibility

• Master clouds requirements (e.g. underlying tech stack, business usage, implementation)

• Build end-to-end, cross cloud-impacting, integration automation (API and UI) with variegated organizations

• Execute Testing with sophisticated org setup, complex data shapes

• Prioritize and drive cross-product testing

• Advocate for customer improvements

• Observe product and/or feature-level quality health metrics (testability, test health, test coverage, etc)

• Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements

• Tackle production issues

• You are providing leadership and mentorship to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams

• Collaborate with app developers to analyze various complex challenges related to the Android or iOS native applications

Qualifications:

• Having an overall 10+ years of experience with software development engineer in test or quality engineering experience.

• Proficiency in Java programming languages, with hands-on experience in testing frameworks

• Familiarity with API testing tools (e.g., Postman, SoapUI).

• Basic knowledge of SQL for database validation.

• Fluent with automation technologies such as JUnit, Jest, Selenium and Jenkins

• Experience with developer tools like git, Maven and Eclipse IDE

• Solid understanding of REST principles

• Proficient in writing functional automation (UI/API)

• Ability to learn quickly and demonstrates problem-solving skills.

• Good communication skills, should be abler to convey technical information in a clear and concise manner

• A related technical degree required

Preferred Skills:

• Experience with Android, iOS or other mobile application development or testing

• Hands-on experience in mobile testing frameworks and tools such as Appium, Espresso, UiAutomator, Compose UI Test etc

Work Environment: This role will involve a significant onsite presence in our San Francisco office, particularly during intensive regression testing phases and when hardware interaction is critical. We believe in the collaborative benefits of in-person work for complex hardware-dependent testing

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.