Description

As a Director/Sr. Director of Software Engineering, you will lead a mission-critical segment of Salesforce’s Engineering organization. You will be responsible for the architectural integrity, scalability, and reliability of distributed services that power millions of customer interactions every second.

Key Responsibilities:

• Strategic Technical Leadership: Define and execute a long-term roadmap for backend services, focusing on high availability, low latency, and massive scalability.

• Navigate the Salesforce Matrix: Drive alignment across cross-functional "Clouds" (Sales, Service, Marketing, etc.). You will collaborate with dotted-line stakeholders and Architecture Councils to ensure your team's output integrates seamlessly into the broader ecosystem.

• Team Scaling & Mentorship: Hire, develop, and retain a world-class org of 15–40+ engineers (including Managers and ICs). You will foster a culture of "Ownership" where engineers feel empowered to innovate.

• Architectural Diplomacy: Act as a bridge between executive leadership and deep-tech engineering. You must be able to translate complex backend constraints into strategic business risks and opportunities.

• Operational Excellence: Own the full software development lifecycle (SDLC). You will champion CI/CD, automated testing, and "Security-by-Design" to ensure our B2C-scale services are rock-solid.

• Hands-on Technical Acumen: While you aren't coding daily, you are expected to participate in high-level design reviews and troubleshoot architectural bottlenecks in Java, Golang, or Python environments.

Required Experience & Skills:

• Engineering Pedigree: 10+ years of experience in software engineering, with at least 5 years in a significant leadership role (Manager of Managers preferred for Sr. Director).

• Distributed Systems Mastery: Proven track record of building and operating large-scale distributed systems (Microservices, Service Mesh, Event-driven architectures).

• Backend Tech Stack: Deep familiarity with modern backend languages (Java, Go, or Python) and data persistence layers (SQL, NoSQL, or distributed caches like Redis/Memcached).

• Public Cloud & Cloud-Native: Strong experience architecting on AWS or GCP, with a deep understanding of Kubernetes (K8s), containerization, and Infrastructure-as-Code (Terraform/Pulumi).

• The "Matrix" Skillset: Demonstrated ability to influence without direct authority and navigate complex organizational structures to get "Buy-in" for large technical migrations.

• Degree in Computer Science or a related technical field.

*LI-Y

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.