Description

We're seeking a highly accomplished and results-driven Senior Director, Engineering Programs to architect and lead enterprise-scale portfolio governance and execution across our Product Engineering organization. In this pivotal role, you'll drive execution strategy, operational excellence, and organizational alignment for complex, cross-functional programs that deliver measurable business impact. You'll be both a hands-on expert - leading our most critical programs - and a strategic leader who builds and guides a high-performing team of technical program managers.

Responsibilities

• Strategic Program Leadership: Architect and drive the full operating framework for a portfolio of complex programs, ensuring alignment with Salesforce's strategic priorities and demonstrating significant business impact.

• Portfolio Management & Execution: Directly lead and manage a portfolio of high-visibility programs from concept through deployment. Define program scope, facilitate critical analyses, develop comprehensive business cases, charters, and fit-for-purpose execution plans.

• Operational Excellence & Process Ownership: Champion and institutionalize best-in-class delivery practices across development teams. Drive continuous improvement by owning and optimizing processes, tools, and communication channels, leveraging metrics, and leading regular, high-impact retrospectives.

• Executive Alignment and Communication: Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making. Present crisp, regular updates on program health, risk assessment, and dependency management to executive steering committees.

• Risk and Dependency Management: Proactively identify, analyze, and mitigate complex cross-program risks and dependencies that span multiple teams and organizations, ensuring clear communication of impact and proposed resolution paths to all stakeholders.

• Performance Tracking: Define, track, and communicate key Program KPIs and Portfolio Objectives and Key Results, providing transparent reporting that measures progress against strategic business outcomes.

• Cross-Organizational Influence: Cultivate deep, positive, and influential relationships with senior business leaders and technical teams across organizational boundaries, effectively prioritizing, unblocking, and removing systemic cross-team impediments at scale.

Qualifications

• Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience leading complex software development programs.

• Experience: 10-12+ years of progressive experience in Technical Program Management within a large-scale, enterprise software environment, demonstrating a proven ability to lead and deliver multi-year, strategic programs across multiple organizational boundaries.

• Technical Acumen: Deep understanding of modern software architecture, cloud platforms (ideally the Salesforce Platform), and the technical complexities inherent in a global, highly available system. Solid background in enterprise software development cycle.

• Strategic Vision: Demonstrated strong technical and business vision, with the ability to translate complex strategic objectives into clear, executable program plans.

• Agile Mastery: Proven track record of successfully implementing, scaling, and optimizing development processes utilizing various agile methodologies (Scrum) at an organizational level.

• Communication & Influence: Exceptional communication, negotiation, and stakeholder management skills, with proven ability to influence technical and non-technical senior leaders (VP/SVP/EVP level) without formal authority.

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.