Description

Who is Salesforce?

We're Salesforce, the Customer Company, inspiring the future of business with Al+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

Selling into the Retail Sector

The Retail industry is currently navigating a massive paradigm shift where the lines between physical and digital storefronts have vanished. In the enterprise retail space, the challenge isn't just moving inventory; it’s about mastering razor-thin margins, complex supply chains, and a rapidly changing consumer who demands instant gratification and extreme personalisation. As an Enterprise AE, you will navigate these high-stakes environments, engaging with executive leadership to solve systemic challenges through digital innovation.

This is a strategic, high-touch sales environment where you will orchestrate complex deals that impact millions of consumer touchpoints. You will be at the forefront of the "unified commerce" revolution, helping retail giants leverage their massive data sets to predict trends, automate loyalty, and create seamless experiences from the warehouse to the checkout counter.

Salesforce in Retail

Salesforce is the engine behind the world’s most resilient retail brands. Our AI + Data + CRM platform is transforming the industry by breaking down silos between marketing, commerce, and service. By leveraging Data Cloud, we enable retailers to harmonize their vast amounts of fragmented customer data into a single, actionable profile. This allows for real-time personalization at a scale previously thought impossible.

Our Einstein AI capabilities are helping retailers automate personalized marketing journeys, optimize inventory forecasting, and empower store associates with mobile tools that provide a 360-degree view of the customer. When you join Salesforce, you aren't just selling a product; you are providing the blueprint for the "Retailer of the Future," backed by the world’s #1 CRM and a robust ecosystem of industry-specific solutions.

Role Description

We are looking for outcomes-oriented, highly collaborative Account Executives for our core business, across all industries. You will have an entrepreneurial spirit to help us tackle this extensive market opportunity and achieve revenue targets. This is not your standard tactical role selling a piece of software. You will be a key member of a close-knit, cross-functional team that is responsible for owning and driving the go-to-market strategy for your territory, and leading the sales cycle. You will sell strategic business outcomes with long-term, high growth engagements. In this role, you will be challenged as a salesperson to grow personally and professionally: The majority of leaders in our Field organisation come through internal promotions, and you'll be surrounded by some of the smartest people in the world who will push you and support you to do the best work of your career.

Your Impact

You will lead the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.

• Handling strategic accounts and relationships across the team
• Drive Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence together with the Business Development Manager.
• Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
• Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.
• Lead the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.
• Daily update of the salesforce.com system with accurate customer and pipeline data.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Strengthen client relationships through regular engagement and face-to-face meetings

Basic Requirement

• Excellent interpersonal, communication and people skills
• Shown track achievement against targets and metrics
• Credibility internally and with customers
• Validated sales forecasting abilities and revenue achievement
• Successful history of net new business and existing business upsell
• Consistent overachievement of quota and revenue goals
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world-leading benefits to all our employees, including;

Health, Life, Trauma and Income Insurance

Monthly Wellness Allowance

Flexible Time off & leave policies

Parental benefits

Perks and discounts

Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information