Description
The Senior Manager, Agentic Talent Development will drive the design, delivery, and program management of India-specific leadership development initiatives for 1000+ managers across South Asia. This role is critical to building great managers at scale through innovative, AI-enabled learning solutions and culturally relevant programming.
About This Role:
With over 1,289 managers across India and South Asia, Salesforce is experiencing significant growth in one of our largest and fastest-growing operating units. This role will be instrumental in ensuring every manager receives world-class development through both global programs and region-specific initiatives designed to meet local needs.
Key Responsibilities:
Design & Innovation
Deploy the Culture of Feedback program for 1000+ managers in India, scaling from pilot to full implementation
Design and roll-out just-in-time monthly virtual enablement sessions for India-based managers, working with global team members.
Design local/India specific Enablement as may be request by the Business.
Ensure 100% coverage of Informatica based Managers through Manager 101
Provide strategic inputs and feedback for local leadership programs (e.g., Wharton-based program) in partnership with Sales Enablement
Leverage AI agents and agentic learning approaches to personalize and scale manager development
Delivery Excellence
Facilitate Manager 101 (Managing at Salesforce) for new managers (10+ sessions annually)
Deliver Culture of Feedback sessions (20+ sessions) in partnership with program operations
Lead local Manager Circle Sessions (as requested by Business) focused on targeted skill-building
Provide on-call delivery support for Discovering Salesforce in partnership with onboarding teams
Facilitate 10+ just-in-time talent process enablement sessions on topics including V2MOMs, check-ins, promotions, and performance management
Program/Project Management
Lead program management and operational excellence for Culture of Feedback across India
Ensure 100% coverage and last-mile delivery for all India-specific leadership development initiatives (particularly coverage of Informatica employees through Manager 101) and Culture of Feedback.
Stakeholder Management & Partnership
Build and maintain strong relationships with India ES, Sales Enablement, and business leaders. Work with Sr Manager (India Talent Development Business Partner) to offer custom support to meet India Business needs.
Leverage existing relationships with Indian educational institutes to explore local partnerships
Success Measures:
Achieve 100% coverage through Culture of Feedback, exceeding qualitative targets Maintain facilitator scores above global average for all programs Deliver high-relevance ratings for process training and enablement sessions Drive measurable improvement in feedback culture and manager capability across India
Required Qualifications
Strong background in learning design, program management, and leadership development
Proven ability to lead end-to-end program lifecycles from design through delivery and measurement
Experience designing and scaling programs for large, diverse manager populations
Demonstrated expertise in facilitation and content design
Strong project management skills with ability to manage multiple complex initiatives simultaneously
Excellent stakeholder management and influencing skills
Preferred Qualifications
Experience with AI-enabled learning solutions and agentic talent development approaches
Knowledge of Indian business culture and talent development landscape
Existing relationships with Indian educational institutions and learning partners
Experience in global organizations with matrix structures
Background in organizational development or change management
Certifications in coaching, facilitation, or learning design
Key Competencies
Strategic thinking and business partnership
Program design and delivery excellence
Stakeholder management and influence
Innovation and continuous improvement
Cultural intelligence and adaptability
Data-driven decision making