Description

The Sr. Category Manager is an individual contributor who is responsible for executing sourcing strategies as well as managing technology sourcing projects based on current portfolio and technology stack. This individual will negotiate, administer, and manage the full range of commercial contracts focusing on Software, SaaS and Generative AI needs. The Sr. Category Manager will also manage the relationships between Salesforce and strategic software suppliers through day-to-day interactions and supplier business reviews, while achieving cost-effective procurement decisions for the company. This position is reporting into the Sr. Director of Software Sourcing on the Technology Sourcing Team and will work out of thee Atlanta or Indianapolis office in a hybrid schedule (3 days per week).

Performance Objectives:

● Build and manage strategic relationships with stakeholders and suppliers.

● Experience presenting complex information to senior leaders.

● Implement software related supplier-sourcing strategies to ensure high quality, on time delivery, and cost competitiveness.

● Understanding of business contract law, and experience with negotiating contracts for the licensing of software; including AI complexities.

● Collect data and perform spend analysis, category profiling, then analyze, and report data to explain economic forecast market trends, applying mathematical models and statistical techniques for cost modeling.

● Provide category reports detailing spend and usage trends, supplier performance metrics, savings, and improvement opportunities, etc.

● Support implementation of procurement best practices for cross-functional project teams.

● Utilize RFI (Request for Information), RFP (Request for Proposal), and RFQ (Request for Quote) techniques to identify, select, and engage with suppliers to ensure competitive market advantage.

● Implement proactive procurement philosophies, strategies, policies, procedures, and systems in order to meet business requirements and cost objectives.

● Organize and support business reviews with suppliers including development, preparation and review of supplier scorecards and performance metrics

● Experience negotiating large enterprise software engagements

Position Requirements:

● BA/BS degree in Supply Chain Management, or Finance, plus 5-10 years experience or equivalent preferred.

● A technical education, or knowledge of Software, SaaS licensing and Public Cloud is a must.

● Strong understanding of legal concepts as related to contract negotiations.

● Excellent relationship management skills, as well as the ability to work collaboratively with suppliers, and internal business customers, and senior management.

● Strong presentation skills with the ability to analyze and explain pricing models and contract terms.

● Excellent written and verbal communication skills and strong interpersonal skills. Strong business acumen.

● Experience using Salesforce and Coupa is desirable.

● Experience in sourcing processes (i.e., RFx development and execution) and reviewing, analyzing, drafting and negotiating contract terms with respect to major projects of medium/high complexity.

● Works well under pressure, ability to multitask and is a skilled time manager that is comfortable working under minimal supervision.

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!