Description
Job Title: Lead Member of Technical Staff (LMTS) - Cloud Platform
Location: New York, NY; San Francisco, CA
About the Team
The Cloud Platform Engineering team builds and operates the highly available, active-active mission-critical infrastructure that powers Salesforce at scale. We treat the internal cloud as a product designed to maximize developer velocity through automation-first thinking and a strict "No Ticket-Ops" philosophy. We are defining the next generation of platform engineering by running a LEAN, innovative team that leverages AI as much as humanly possible. By integrating AI agents directly into our GitOps workflows and our enterprise WorkOS (Slack), we aim to build a smart, secure platform that our internal developers love.
The Shared Team DNA
While every member of our team has a distinct focus area, we are all "T-shaped" engineers who learn from one another. Regardless of your title, you must share our collective passion for:
Customer Focus: Treating internal developers as our primary customers and prioritizing their velocity and user experience.
Automation: Eradicating manual toil and "ticket-ops" via GitOps and AI-augmented workflows.
Security: Believing that security should be "shifted left" and built into the code, not bolted on as an afterthought.
SRE Mindset: Engineering for failure, prioritizing self-healing systems, and maintaining a 99.999% availability standard.
Observability: Relying on telemetry, centralized logging, and ChatOps to proactively identify and resolve issues.
About the Role
As the Lead Member of Technical Staff, you are the technical visionary for our next-generation internal cloud platform. While the Manager determines what we build, you determine how it gets built. You are responsible for designing the foundational blueprints, network topologies, and security standards that the rest of the engineering team will implement. Additionally, you will serve as the primary technical advisor to our internal customers (application development teams), guiding them on how to securely and efficiently deploy their mission-critical workloads onto our platform.
Your Impact - Responsibilities
Strategic Architecture & Design: Architect the enterprise multi-account cloud landing zone, designing highly available, active-active multi-region architectures capable of automated, deterministic failover.
Zero-Trust Networking: Architect global transit networks that enforce strict "Private-by-Default" segmentation and centralized egress inspection.
Standards & Technical Governance: Establish the technical standards and security baselines (translating NIST 800-53 R5) that will be codified into reusable "Golden Modules" by the SRE team.
Customer Advisory: Act as the principal consultant for internal application teams, advising them on cloud-native application design, state replication, and platform onboarding.
Minimum Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering or relevant work experience
8+ years of cloud infrastructure experience, with at least 3 years operating as a Lead Architect for enterprise-scale environments.
Expert-level knowledge of enterprise cloud architecture, including massive-scale multi-account strategies and centralized network transit.
Deep expertise in designing highly resilient, active-active distributed systems and stateless microservices architectures.
Strong programming/scripting skills and a deep appreciation for modern Infrastructure-as-Code (IaC) paradigms.
*LI-Y
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.