Description

The OSP (Outsourced Service Providers) Account Executive role will manage a defined territory comprising current OSP customers, prospective OSP targets, within the DACH region (Germany, Austria & Switzerland). This quota-carrying Account Executive will be accountable for consistently achieving year-on-year growth targets through the closure of net-new, accretive revenue opportunities and accelerating the Agentic AI revolution.

This role is part of the Global Consulting Partners and Partner Sales organization, reporting into the International OSP RVP (Regional Vice President).

Your Impact:

Work with existing and new OSPs to design, build and scale OSP-specific solutions, with a focus on industry requirements, agentic AI & market penetration

Drive flawless collaboration across core sales, marketing, enablement, alliances, partners, and OSP customers

Represent and promote OSP within Salesforce as well as with global partners & strategic customers

Lead with an innovator's approach and embody the Salesforce culture and values of Trust, Customer Success, Innovation, Equality, and Sustainability

Achieve an agreed-upon ambitious target for annual growth in revenue and bookings

Initiate, grow and maintain key strategic internal & external relationships

Core Responsibilities:

Providing detailed and accurate sales forecasts

Identifying and handling new business opportunities to grow the territory on a monthly business

Daily execution developing new accounts, growing existing ones and encouraging growth through marketing initiatives internally and externally

Engaging functionally across the business (Marketing, Sales Strategy, Finance, Employee Success, Recruiting) to build trust and alignment

Drives continuous improvement to the OSP channel and GTM strategy by building a solution and customer feedback loop, sharing customer win/loss analysis and success stories with & across the OSP team and with supporting functions

Builds strong customer success stories and credentials, working closely with our OSP business development function and the wider ecosystem

Accelerate Salesforce’s market leading position in Agentic AI and accelerate our focus in delivering Digital Labour across front, middle and back office

Work within a strong operational framework for all activities, accurately reporting and managing targets, taking ownership for delivering against commitments

Maintains strategic customer relationships, partnering with OSP Customer and End Client AEs to build and deliver the customer engagement strategy and plan

Minimum Qualifications:

Professional fluency in German

Strong sales experience, ideally with a blend of software sales (ideally B2B SaaS) and services sales (ideally BPO, Managed Services or Consulting)

Strategic commercial & enterprise sales experience and revenue achievement selling multiple enterprise software offerings

Proven success working within a highly matrixed organisation and establishing strong relationships across all functions to achieve results

Strong strategic, operational and analytical abilities

Ability to work in (virtual) teams working together to solve problems with colleagues, partners and customers

Preferred, but not required:

Direct experience of Salesforce and the Salesforce Ecosystem (inc. Salesforce Certifications)

Consultative, “challenger sales” sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills

Knowledge of BPO, BPaaS, MSP in a Professional Services or Commercial Sales capacity

Capacity and desire to handle a varied and a fast paced workload