Applications will be accepted until 04/30/2026.
Description
Your Impact
The most effective Technical Architects focus on these areas of impact:
* Work with customers to address and solve a wide variety of technical challenges, meshing the agile capabilities of the Salesforce Platform and portfolio solutions with the technologies the customer already has in place.
* Develop relationships with customer IT/technical stakeholders, and help them to understand how the Salesforce platform fits into their overall technology strategy.
* Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success.
* Hone your own knowledge of the Salesforce product suite through hands-on training and exploration in the areas of customization, integration, and delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to solve customer challenges.
* Evangelize the value proposition, benefits, and advantages, of the Salesforce Platform including Data Cloud, Agentforce, AI. High level familiarity with Tableau, Mulesoft, Slack and more is a bonus. Educate customers and peers on the ways to solution using the salesforce product suite.
* Strong understanding of AI and Data architecture principles and the competitive landscape.
* Understand and advise on the broad ecosystem of ISV and partner solutions that cooperate and integrate with Salesforce.
* Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
* Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.
* Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.
* Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.
* Continue to develop yourself as a technologist and as a presales professional in a supportive, collaborative team environment.
Baseline Requirements:
* Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.
* Exceptional executive presence and proven ability to articulate complex topics effectively to both C-suite leaders and technical practitioners.
* Deep knowledge of enterprise software applications and their delivery, including several of the following:
* Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
* Database and data management fundamentals
* Web and mobile application development and architecture
* Application lifecycle management
* Integration principles and tools
* Enterprise data management tools and methods
* Process orchestration
* Principles of network, application, and information security
* Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
* Deeply research, evaluate, and experiment with emerging AI and Data technologies, distilling practical, hands-on knowledge and patterns to enable internal teams and guide customer solutions.
* Strong oral, written, presentation, and interpersonal communication and relationship skills.
* Strategic thinker, thought leadership and comfort communicating with executive audiences.
* Excellent time management skills and the ability to support multiple, concurrent projects.
* Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
* Willing and able to travel domestically.
* Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.
Preferred Requirements:
* Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.
* Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
* Understanding of risk mitigation, compliance and security.
* Experience with design thinking, persona-based discovery or other innovation techniques.
* Industry experience in Manufacturing, Retail & Consumer Goods, and Energy vertical is a plus.
* Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.