Description
We're looking for Solutions Engineering candidates with experience in Pre- Sales/ Technical sales or Consulting experience with Data Management (Data Integration, Data Quality, Master Data Management (MDM), or Data Governance) to join our team in Brazil.
You will report to the Solutions Engineering Director based in São Paulo.
The Solution Engineer role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption.
Primary area of responsibility will include:
The Solution Engineer will function as the main technical contact for the customer and will report into specific theaters, areas, or regions.
KNOWLEDGE & SKILLS
- Expert level skills for Data Management product capabilities in respective area of focus
- Advanced knowledge of security for cloud computing
- Ability to engage Managers/Director customer personas
- Credibility with data engineers, data scientists, and other technical personas
- Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases
- Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
- Strong written and verbal communication skills
- Ability to execute on a strategic technical account plan
DESIRED QUALIFICATIONS
- Previous experience with Informatica Products is a differentiator.
- Technical knowledge of Gen AI/Agentic AI use cases is a differentiator.
- Certification on at least 1 cloud ecosystem and 1 data related cloud technology
ESSENTIAL DUTIES
- Proactive learner
- Manage customer engagements independently
- Responsible for sharing best practices, content, and tips and tricks
- Stay current on certification of services required for area of responsibility
- Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication
- Create and deliver customized demos
- Conduct technical workshops with customers
- Lead RFP responses and POC’s
- Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
- Provide customer feedback on product gaps
- Ability to support demos at marketing events independently
- Ability to create and present new customer demos for new use cases with minimal assistance
- Willingness to travel: 50%.
EDUCATION & EXPERIENCE
- 6+ years of relevant experience in data integration, master data management, or data governance
- 5+ years of presales/technical sales or consulting experience
- BA/BS or equivalent educational background is preferred
- Ability to read, speak and understand Portuguese and English fluently. Spanish is a differentiator.