Description

Salesforce Technical Architect (Life Sciences & Health Cloud)

We are seeking a hands-on Salesforce Technical Architect to reinforce our Pharma and Life Science Cloud services. This isn't a slide-deck role — you'll be in the trenches with our most strategic customers, writing Apex, building flows, and leading architectural decisions that actually ship. Whether you're deep in implementation or advising a CTO on Life Sciences platform strategy, you're equally at home in both worlds.

You'll join our Professional Services team as a technical leader for our complex enterprise accounts across the region — owning technical outcomes from discovery through delivery, ensuring every solution is built on Salesforce Well-Architected principles.

What You'll Do

Build & Deliver

• Design and code high-quality Salesforce solutions — Apex, LWC, Flow, integrations — not just review them
• Lead end-to-end delivery of complex, multi-cloud implementations including Sales Cloud, Service Cloud, Agentforce, and Data Cloud
• Own Proof of Concepts (POCs) hands-on, from architecture to working demo
• Review key solution artefacts and drive technical quality across the engagement

Lead & Advise

• Act as the lead architect on engagements — setting direction, aligning the team, and making the hard calls
• Advise customers at all levels — from developers to CTOs — on platform architecture, best practices, and Salesforce roadmap
• Run technical discovery workshops and translate business needs into scalable solution designs
• Guide customers through Agentforce adoption and agentic AI strategy

Enable & Grow

• Mentor teammates and customer teams on Salesforce platform and delivery best practices
• Contribute reusable assets, playbooks, and accelerators back to the team
• Support pre-sales when needed — you know how to win the room technically

What We're Looking For

Must-haves:

• Fluent in both Spanish and English
• 5+ years of hands-on Salesforce architecture and implementation experience — in consulting, professional services, or a fast-moving customer environment
• Real coding experience: Apex, LWC, REST/SOAP integrations — not just configuration
• Proven track record leading technical delivery on complex Salesforce projects
• Comfortable owning both the whiteboard and the keyboard
• Strong communicator — you can explain a complex architecture to a developer and a CFO in the same day
• Salesforce Certified Administrator and at least one of: Platform App Builder, Platform Developer I, or Sales/Service Cloud Consultant
• Deep hands-on experience with Veeva CRM (Commercial Cloud) — including data model, territory alignment, HCP/HCO hierarchy, cycle plans, sample management, and eDetailing
• Working knowledge of the broader Veeva ecosystem: Vault CRM, Vault PromoMats, OpenData/Network
• Experience with IQVIA OneKey or equivalent HCP/HCO master data management in regulated markets
• Strong understanding of pharma field force operations, MLR compliance, and GxP constraints

Nice to have:

• Salesforce certifications: Application Architect, System Architect, Agentforce Specialist, or equivalent
• Experience with public cloud platforms (AWS, Azure, GCP) and enterprise integration patterns
• Understanding of AI and Agentic standards (MCP, A2A)
• Deep expertise in one or more core Salesforce clouds (Service, Sales, Platform)
• Experience with Agentforce and/or Data Cloud
• Familiarity with Salesforce Life Sciences Cloud functional scope — Sales Engagement, Medical Engagement, eDetailing, Sample Disbursement, KAM, Remote Engagement, and Agentforce integration on LSC Mobile
• Familiarity with IQVIA OCE as a CRM platform
• Experience with SAP integration in pharma commercial contexts
• Additional European language is a plus