Description
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We're looking for Solutions Engineering candidates with experience in Pre- Sales/ Technical sales or Consulting experience with Data Management, Master Data Management (MDM), or Data Governance to join our team in Thailand – Hybrid.
You will report to the Solutions Engineering Manager based in Singapore.
The Solution Engineer role involves collaborating with internal teams, customers, and partners to formulate a comprehensive technical account plan/strategy and to lead sales engagements to their technical conclusion. Drives success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Educating both customers and internal stakeholders about the Informatica value proposition, engaging in in-depth architectural discussions, and ensuring that solutions are optimized for successful deployment and usage in the cloud. Proactively learns and actively contributes to a growth mindset. As a mentor to team members, plays a role in developing collective selling assets, knowledge repositories, and enablement materials. Contributes to pipeline generation through the delivery of technical workshops, active participation in social media promotions, content creation for external dissemination, and involvement in industry marketing events. Serves as a channel for feedback to the product management team and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption.
Primary area of responsibility will include:
The Solution Engineer will function as the main technical contact for the customer and will report into specific theaters, areas, or regions.
KNOWLEDGE & SKILLS
Intermediate certification on at least 1 cloud ecosystem and 1 data related cloud technology
- Advanced knowledge of security for cloud computing
- Expert level skills for Informatica services and product capabilities in respective major or area of focus
- Ability to engage VP/Director customer personas
- Credibility with data engineers, data scientists, and other technical personas
- Expert storytelling and presentation skills across multiple horizontal and vertically specific use cases
- Advanced technical knowledge of hybrid deployment of software solutions, data warehousing, database, and/or business intelligence software concepts and products.
- Strong written and verbal communication skills
- Ability to create and execute on a strategic technical account plan
ESSENTIAL DUTIES
Proactive learner
- Manage customer engagements independently
- Responsible for sharing best practices, content, and tips and tricks, and competitive intelligence for major or area of focus across area or theater
- Stay current on certification of services required for area of responsibility
- Perform all activities leading up to the delivery of a customer demo with no assistance including discovery, technical qualification/fit, customer presentations, demos, and related customer facing communication
- Create and deliver customized demos
- Conduct technical workshops with customers
- Lead RFP responses and POC’s
- Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
- Provide customer feedback on product gaps using Vivun
- Ability to support demos at marketing events independently
- Ability to create and present new customer demos for new use cases with minimal assistance
- Present existing EBC content
EDUCATION & EXPERIENCE
10+ years of relevant experience in data integration, master data management, or data governance
- 12+ years of presales/technical sales or consulting experience
- BA/BS or equivalent educational background is preferred
Benefits and Perks
Check out our benefits site (https://salesforcebenefits.com/international.html) that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!
Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits an