Description
Salesforce is the Customer Company, inspiring the future of business with AI + Data + CRM. Our mission is to help every Trailblazer connect with customers in a whole new way. Guided by our core values (Trust, Customer Success, Innovation, Equality, and Sustainability) we believe technology, when designed with empathy and purpose, empowers people to create change that matters.
About Agentforce
Agentforce is Salesforce's platform for building, evaluating, and managing AI-powered agents that transform how customers engage with brands and how work gets done. Agentforce enables organizations to create intelligent agents that can reason, act, and integrate deeply with CRM and external systems.
With Agentforce, agent builders across the spectrum (from low-code authors using declarative tools to pro-code developers using SDKs, APIs, and CLIs) can author, evaluate, deploy, and refine AI agents end to end.
The Role
We're hiring a Senior Product Manager to own a core area of Agentforce Authoring. You'll be part of the team shaping how enterprises build great agents, with direct ownership of a meaningful slice of the authoring experience.
This is an IC role for a PM who builds. You should be fluent with coding agents (Claude Code, Cursor, Codex, etc.), use them daily, and have a point of view on where they're going. You prototype your ideas instead of describing them. You eval your own agents. You live inside the product you're shipping.
What You'll Do
Own your area
Own the roadmap, outcomes, and direction for a specific authoring surface (declarative builders, developer tooling, evaluation, or lifecycle).
Turn fuzzy problems into sharp bets with measurable outcomes. Kill the ones that aren't working.
Set and defend success metrics (activation, time-to-first-value, evaluation coverage, adoption) and use them to make real trade-offs.
Build, don't just describe
Prototype with coding agents to pressure-test ideas before writing a single spec. A working demo beats a 10-page doc.
Dogfood Agentforce constantly. Build agents. Break them. Eval them. Bring the receipts back to the team.
Partner with engineering and design through the full cycle: discovery, prototype, ship, iterate. Stay close to the code.
Ship the work
Integrate customer research, telemetry, and your own usage into what ships next.
Work with Enablement, Docs, and Marketing on launches, from pilot through GA.
Run tight feedback loops with design partners and power users.
Collaborate across the platform
Coordinate with peer PMs across platform, runtime, evaluation, and client surfaces so the pieces fit together for customers.
Communicate clearly with engineers, designers, execs, and the field. Bring a point of view and change your mind when the data says to.
Required Qualifications
5+ years in Product Management.
Track record shipping products for technical users (developers, admins, or technical SMEs).
Fluent with modern AI tooling. You're a daily user of coding agents, you've built and shipped agents yourself, and you can talk substantively about LLM orchestration, evals, and what makes an agent actually work in production.
Strong written and verbal communication. Can turn ambiguity into a clear direction and rally a team around it.
Sharp product taste. Good instincts on what to build and what to cut.
Preferred
Fluency across both low-code and developer-first tools, with a sense for how they should connect.
Technical depth: comfortable reading code, reviewing APIs, prototyping in a notebook, and partnering with engineers on real trade-offs.
Deep familiarity with the current agent-building landscape (Cursor, Claude Code, Replit, Vercel, agent frameworks, eval tools) and a strong opinion on what they get right and wrong.
Design sense: can turn messy systems into clean primitives with opinionated defaults.
Who You Are
You like owning a problem end-to-end. You're curious about how things actually work under the hood, and you'd rather open the code than wait for someone to explain it. You build to think. You write clearly, make decisions, and move. You care about customers and outcomes, not just outputs. You raise the bar for the people around you without making it about you.
Why Salesforce
At Salesforce, Product Management is central to how we innovate. You'll help shape Agentforce, an AI platform that empowers every builder to create, evaluate, and evolve intelligent agents. Join us to help Trailblazers everywhere build smarter, more human experiences.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.