Description
The Program Manager is a key member of the Salesforce Global Real Estate Project Design & Delivery (PD&D). The team is responsible for all real estate projects globally and is a part of the cross-functional Real Estate & Workplace Services team.
Under the direction of the Senior Director, Global Real Estate , this role will primarily provide support, counsel and leadership to all real estate projects in the AMER region.
The Program Manager will support, lead and coordinate multiple programs through all phases of project initiation, design, implementation and close out. The Program Manager will meet regularly with internal business partners and will work closely with the Global Design team on the implementation of global design guidelines & standards.
The successful candidate will have strong communication skills and be able to work collaboratively with business representatives, other Salesforce internal partners such as IT, Security, Sustainability, Branding and Marketing, along with
various other departments within the Real Estate organization.
A good awareness of the design & construction process is needed!
The candidate should be able to demonstrate working with multiple partners & stakeholders in a large corporate environment with a good knowledge of the various design stages. Good organization is key, and the successful candidate should also show a passion for crafting an innovative work environment in a high growth company.
RESPONSIBILITIES
Support multiple expansion and refresh capital fit out projects in various locations across the AMER region, with a prime focus on NY. NY projects are multi-million dollar large scale TI renovation and refresh projects of around 100,000+ sqft, and are currently in-flight.
Run individual and sometimes complex operational capital projects
Ensure successful project delivery within approved budget and schedule meeting multiple internal business unit objectives
Help communicate project details at all levels, reporting and advising on project status, risks and general status updates
Improve the partnership of all project team members including outsourced project managers, architects, engineers, design consultants, construction managers and administrative support
Experience with outsourced 3rd party PM provider support and delivery model
Support the preparation of detailed construction cost estimates and documentation for project funding authorization.
Manage design stakeholders through the various design stages of the projects
Support the development of the project playbook, our process for managing project cost, schedule, quality, risk, and communications
Support the preparation of detailed construction cost estimates and documentation for project funding authorization
Monitor progress, provide financial control and ensure the quality of project delivery
Work collaboratively with the appropriate internal partners in Security, IT, Legal, HR, Finance, Branding, Marketing and Corporate Communications.
Participate in the vendor selection and performance management process for design partners, consultants, contractors, and other outside vendors, typically through an RFP process.
Have an understanding of regulatory agency process and regulations to ensure that projects comply with all applicable legal requirements
Facilitate and support landlord communications and approvals related to project delivery
Ensure smooth project closeout and transition to business operations
Collaborate with cost consultants during the cost management and project closeout phases of major tenant improvement (TI) projects.
Understand and manage the design management phase of projects, along with the full lifecycle of typical real estate developments.
Coordinate international design and construction efforts, ensuring compliance with statutory codes and permitting regulations.
Demonstrate knowledge of design and construction contracts, including international and local terms and conditions.
Oversee third-party consultants and project management services to ensure project alignment with goals and standards.
EDUCATION
A higher education certificate in Architecture, Project Management, Engineering, Construction or a related field is desirable.
EXPERIENCE
Must demonstrate good understanding of the project design & delivery process, preferably having direct involvement with
capital real estate projects including exposure to budget control, design and construction coordination, and project scheduling.
Professional registration and other advanced training is also welcomed.
REQUIRED SKILLS
An excellent ability to communicate and the understanding of how to build relationships and empower various teams.
Good analytical skills and attention to detail are crucial
Must exhibit initiative, have a strong desire to achieve results and be politically astute across a heavily matrixed organization.
Proficiency in real estate financial analysis is desired.
Demonstrate an ability to read and understand architectural drawings. Knowledge of Smartsheet, MS Suite, including Project, CAD/CAFM systems is desirable but not crucial