Description
Governments don't just need better software; they need a better way to work. The mission is clear: transform the Public Sector from fragmented legacy systems into a unified, AI-powered "Work OS."
We are looking for a Solution Engineer to be the face of Slack as the primary user interface for the entire Salesforce ecosystem. You won't just be doing demos; you’ll be architecting the "Front Door" to the mission—where humans and AI agents collaborate in real-time to serve citizens faster. You'll build relationships with key executives and technology leaders, selling directly to IT and agency leaders, while owning the technical elements of a value-oriented sales cycle. You'll showcase how Slack's next-generation user experience—powered by AI, Slackbot, and Agentforce—enables government teams to work smarter and deliver mission-critical services more effectively.
Why This Role Matters
* Defining the "Next Gen" Experience: You will lead the charge in showing how Slack + Salesforce + Agentforce creates a seamless experience that replaces the "tab-switching" fatigue of modern government work.
* AI Frontier: You’ll be at the forefront of the Slackbot revolution, demonstrating how autonomous agents live and breathe within Slack to automate workflows.
* Public Sector Impact: Your work directly helps agencies respond to crises, manage digital transformation, and improve the lives of millions of citizens.
What You’ll Do
* Partner with Account Executives: Drive complex, multi-stakeholder deal cycles across Government agencies to solve diverse mission-critical challenges in citizen services, public safety, infrastructure, and community engagement
* Partner with government agencies: Design Slack-based solutions that drive value and significant impact in service delivery, operational efficiency, and citizen outcomes
* Evangelize the "Slack-First" Strategy: Show Public Sector CXOs how Slack acts as the conversational interface for Salesforce and third-party data.
* Architect Agentic Workflows: Design and demo how AI Agents (Slackbot & Agentforce) can be triggered, managed, and monitored directly within Slack channels.
* Scale the Knowledge: Enable the broader Salesforce Public Sector team on how to lead with "The Power of One"—positioning Slack as the primary engagement layer for all Salesforce clouds.
What you should have
* A Master Storyteller: You don't just list features; you paint a picture of a better future. A knack for delivering compelling presentations and product demonstrations to government audiences
* The "Slack-Fluent" Architect: You understand that Slack is a platform (APIs, Workflows, Integrations), not just a messaging tool.
* AI Enthusiast: Understanding of how modern AI tools like Slackbot and Agentforce transform work and enable autonomous task completion
* Public Sector Savvy: You understand the unique security, compliance, and cultural nuances of government agencies.
* Recommended 4-6 Enterprise years of sales engineering or solution consulting experience in a SaaS organization
* Slack Experience Required
* Salesforce experience preferred
* Experience selling to Government agencies, with understanding of public sector procurement processes, compliance requirements, and mission-driven priorities
* Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work in the public sector
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.