Description
About the Role
Technical Program Managers at Salesforce are at the center of how we deliver world-class technology — owning large-scale, cross-functional programs from kickoff to completion. As a TPM supporting the Customer Success, Professional Services, and Global Public Sector portfolios, you'll partner closely with executives and key stakeholders to drive complex initiatives while shaping how AI-assisted workflows redefine modern program management. This role sits at the intersection of strategy and execution — and the impact is real.
What You'll Be Doing
Lead end-to-end programs by aligning teams on scope, release planning, vision, and business goals — securing cross-functional buy-in at every stage
Drive delivery using Agile methodologies, applying strong analytical and technical skills throughout the software engineering lifecycle
Facilitate executive Steering Committees to resolve blockers, align on funding, and drive critical go/no-go decisions
Build and maintain partnerships with key functional stakeholders across Product, Engineering, Release Management, TechOps, Capacity, and Functional Management
Run cross-functional syncs to proactively map dependencies and clear the critical path before issues arise
Provide ongoing program visibility through push status reporting — covering issues, risks, and metrics for all stakeholders and team members
Manage feature and program dependencies across multiple teams, scrum teams, functions, and divisions
Deliver monthly program reviews with a deep dive into goals, risks, and escalations
Champion AI productivity and automation tools within the product lifecycle to improve delivery metrics, optimize resource workflows, and build predictive risk models
Foster a collaborative environment that supports creativity, innovation, and continuous learning
What We're Looking For
Required Qualifications
5+ years leading complex software or business technology programs, including at least 2 years on enterprise-scale initiatives
Deep familiarity with Agile methodologies and the software development lifecycle, applied in large, cross-functional environments
Proven ability to build credibility with senior executives and cross-functional stakeholders — translating technical complexity into clear, actionable direction
Experience facilitating executive-level forums and driving alignment across diverse teams in a matrixed organization
A foundation in TPM practice paired with curiosity or hands-on experience using AI tools to improve delivery outcomes
Preferred Qualifications
Experience working within Business Technology or IT organizations at an enterprise SaaS company
Familiarity with Salesforce products, platform architecture, or the Salesforce ecosystem
Experience deploying or integrating AI/ML tools into program or product delivery workflows
PMP, SAFe, or equivalent Agile certification
Experience managing programs within Customer Success, Professional Services, or Public Sector portfolios
Why Join?
This is a high-visibility role where your work directly shapes how Salesforce delivers technology at scale — and where you'll have the latitude to rethink what TPM can look like in an AI-forward world. You'll collaborate with some of the most experienced program, product, and engineering leaders in the industry, with the full support of a team that values ownership, transparency, and innovation.