About the Role

We're looking for a strategic, data-driven Senior Manager of Channel Strategy to join our Partner Marketing Experiences team. In this role, you'll own how we reach and engage our partner audience — ensuring our communications respect the partner’s time, solve their unique challenges, and build a lasting sense of community. You'll combine analytical thinking with creative instinct to continuously optimize our partner communications and keep our martech stack running at peak performance. This is a high-visibility role driving partner communications at scale across some of the most important moments in the Salesforce partner ecosystem.

What You'll Do

• Define and execute channel distribution strategies for key partner marketing messages across email, Partner Community, Slack, social, Salesforce.com, and other emerging channels
• Partner closely with the PMM team to translate campaign strategy, messaging, and positioning into effective channel execution
• Contribute to messaging frameworks and positioning when needed, bringing a PMM sensibility to how content is packaged and delivered across channels
• Orchestrate stakeholder alignment, navigating complex needs and competing priorities to ensure a unified, non-fragmented voice to our partners
• Translate AI-synthesized channel performance data into optimization strategies, adopting a “fail fast” mentality
• Own and manage the martech tools that power our partner communications (including Marketing Cloud Account Engagement), ensuring they're configured, integrated, and operating effectively
• Stay ahead of industry trends, AI-powered tools, and platform innovations to bring fresh thinking to our channel approach
• Drive the team’s AI engine by updating AI notebooks and documentation, sharing hero prompts, and replacing manual execution with automated approaches
• Serve as the Ethical Guardian of AI-driven content, ensuring every automated interaction maintains brand integrity, cultural nuance, and the 'Salesforce touch' that an algorithm might overlook.

What We're Looking For

• 6–8+ years of marketing experience, with a strong focus on channel strategy and distribution
• Proven expertise in email marketing (Marketing Cloud Account Engagement or equivalent) — including segmentation, automation, A/B testing, and performance analysis
• Demonstrated proficiency using AI tools to improve marketing efficiency, personalization, or content at scale
• Strong analytical skills with the ability to translate data into clear, actionable insights
• Comfort operating in a fast-moving, ambiguous environment — you make real-time calls, pivot quickly, and keep campaigns on track under pressure
• Excellent stakeholder management skills — you can coordinate across teams while influencing without authority
• Ability to "Learn Out Loud" by experimenting with new tools and documenting wins for the team
• A track record of experimenting with 'un-automatable' marketing tactics — like surprise-and-delight moments or high-touch community building — that defy standard digital patterns.

Why Join Us

You'll be part of a high-impact team shaping how Salesforce engages its partner ecosystem at scale — think 60K+ partner sends and some of the most high-profile moments on the Salesforce calendar, including Partner Summit, TDX, and Dreamforce. This is a role where strategy meets execution, where you have the mental space to innovate and your decisions directly shape the partner experience.