We are looking for a seasoned Services Practices Director to join our Professional Services team, focused on delivering security and compliance engagements that help customers maximize the value of their Salesforce investments — safely and at scale. In this client-facing leadership role, you will guide customers through security assessments, control frameworks, and implementation best practices across the Salesforce platform, including Agentforce.

What We're Looking For:

• 7–12+ years of professional experience, including a meaningful tenure at a Big 4 consulting firm (Deloitte, PwC, EY, KPMG) in a technology risk, cybersecurity, or enterprise advisory capacity
• Deep understanding of security fundamentals and controls frameworks (e.g., NIST CSF, ISO 27001, SOC 2, CIS Controls) as applied to SaaS platforms
• Demonstrated ability to lead client-facing engagements and navigate complex stakeholder environments
• Strong pre-sales and business development instincts — comfortable presenting to customers, shaping solutions, and closing statements of work
• Experience delivering security assessments, identity & access management reviews, data classification, or compliance readiness engagements
• Excellent executive communication and executive presence

What You'll Do:

• Lead and deliver end-to-end security engagements for enterprise customers, helping them design and operationalize secure Salesforce environments
• Advise customers on security controls, governance frameworks, and compliance posture for SaaS platforms, with a focus on the Salesforce ecosystem
• Partner with account teams and sales leadership to drive pre-sales efforts — including discovery conversations, solution scoping, and executive presentations
• Act as a trusted advisor to C-suite and senior security stakeholders (CISO, CTO, VP of IT Security)
• Develop and refine practice delivery methodologies, accelerators, and reusable assets related to Salesforce security
• Support the growth of the security practice by contributing to thought leadership, go-to-market strategies, and team mentoring
• Collaborate cross-functionally with Product, Engineering, and Trust teams to stay current on the Salesforce security roadmap

Nice to Have:

• Hands-on Salesforce builder experience (Flows, Apex, configuration, or declarative development)
• Familiarity with Agentforce, Einstein AI features, or Salesforce Data Cloud
• Salesforce certifications (e.g., Certified Administrator, Platform App Builder, Security Specialist)
• Experience with zero-trust architectures or cloud security posture management (CSPM) in SaaS environments