We are looking for a dynamic and customer-obsessed Director, Presales to join our Services Sales Solutions team in India. In this role, you will be a strategic advisor and trusted partner to our customers and field sales teams — driving the presales motion for Salesforce Professional Services. You will bring deep expertise in Agentforce and Industry Clouds to help customers envision, design, and commit to transformational Salesforce implementations.

Key Responsibilities:

Presales Leadership

• Lead end-to-end presales engagements for Professional Services, partnering with Account Executives and Solution Engineers to win new services business

• Own the development of compelling proposals, Statements of Work (SOWs), Discussion Documents (DDs), and solution narratives tailored to customer needs

• Drive executive-level conversations with C-suite stakeholders, positioning Salesforce PS as a strategic delivery partner

Solution Advisory:

• Serve as a subject matter expert on Agentforce — including autonomous agents, prompt engineering, and AI-powered workflows — and articulate the services delivery approach for AI-led transformations

• Bring deep knowledge of Industry Clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud, Consumer Goods Cloud, etc.) to advise customers on industry-specific implementations

• Design high-level solution architectures and implementation roadmaps that align to customer business outcomes

Customer Engagement

• Build and nurture trusted advisor relationships with customer stakeholders across IT, business, and the C-suite

• Conduct discovery workshops, solution presentations, and executive briefings

• Translate complex business requirements into practical, value-driven Salesforce PS engagement models

Commercial & Deal Execution

• Shape services deals commercially — including scoping, effort estimation, pricing strategy, and risk framing

• Partner with Delivery Assurance and Commercial teams to ensure deals are set up for successful execution

• Maintain a strong pipeline hygiene and contribute to accurate services revenue forecasting

Thought Leadership & Enablement

• Represent Salesforce PS at customer events, industry forums, and Salesforce flagship events (Dreamforce, World Tour, etc.)

• Mentor and coach junior presales team members, elevating the overall team capability

• Contribute to the development of reusable presales assets, playbooks, and point-of-view documents

Required Qualifications

• 15+ years of experience in enterprise technology, with at least 5+ years in a presales, solution consulting, or advisory role

• Demonstrated expertise with Salesforce Agentforce or AI/automation platforms and the ability to articulate AI-led services delivery models

• Strong knowledge of Salesforce Industry Clouds — hands-on or advisory experience across at least 2 industry verticals

• Proven track record of winning large, complex Professional Services engagements

• Exceptional executive communication, storytelling, and presentation skills

• Strong commercial acumen — experience shaping SOWs, pricing models, and risk frameworks

• Ability to navigate ambiguity and drive consensus across cross-functional teams

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, or relevant Industry Cloud certifications)

• Experience working in or with a Big 4 / Global SI consulting environment

• Familiarity with Salesforce delivery methodologies (Agile, Accelerate)

• MBA or equivalent advanced degree

What We Offer:

• Opportunity to work at the forefront of AI-led enterprise transformation with Agentforce

• High-impact, high-visibility role within Salesforce's fastest-growing services business in India

• Collaborative, inclusive, and innovative culture

• Competitive compensation, benefits, and career growth opportunities within Salesforce's global PS organisation