Also known as a Pre-Sales Engineer, Solution Consultant, or Sales Consultant, a Salesforce Solution Engineer is a trusted advisor who partners with customers to understand their unique business challenges and translates them into tailored technology solutions. With a focus on removing technical barriers to co-create customer success, the Solution Engineer delivers compelling demonstrations and helps drive strategic roadmaps that showcase the power of the Salesforce platform.

The Industry Solution Engineer is a scale-focused, field-empowering role that goes beyond traditional pre-sales by playing a critical part in building and scaling industry-specific solution assets across the Manufacturing, Automotive, and Energy & Utilities verticals. As a member of the PACE Industry Solutions Scale Team (also known as the PACEmakers), you will blend deep Manufacturing industry and AI expertise with a passion for repeatability — building reusable assets, driving field enablement, and supporting high-impact customer engagements across the vertical. This highly visible role will empower you as a thought leader in your space; you will drive innovation, collaboration, and consistency across go-to-market efforts, partnering with a wide variety of teams including Solutions, Product, and the COE.

What You Will Be Doing:

• Scale and Build Industry Solutions: Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
• Enable Our Solution Engineers and Field Teams: Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry assets and content. Be the go-to expert on what's available — and how to use it to win.
• Be the Voice of the Field: Partner with Product, Industry, the COE, and Go-To-Market teams to enhance our demo environments and ensure our solutions evolve based on real customer feedback and emerging industry trends.
• Support Strategic Customer Engagements: Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
• Establish a Feedback and Innovation Loop: Capture customer success stories, win/loss insights, and field input to inform ongoing product improvements and sales strategy.
• Develop and Deliver Compelling Solution Visions, Roadmaps, and Tailored Demonstrations: Showcase the immediate and long-term value of Salesforce through industry-proven use cases.
• Lead AI Tooling Adoption and Enablement: Be at the forefront of AI by evaluating and leveraging new tools to streamline productivity and facilitate how SEs do the job today.
• Support High-Impact Customer Events: Key involvement in driving content and strategy for Dreamforce sessions, product innovation hubs, and customer summits.

What We’re Looking For:

• Proactive, high performers who can operate through ambiguity and are looking to elevate their SE skill sets in a multiplier capacity.
• Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry-driven use cases.
• Strong technical foundation in AI, building demos, and expertise other SEs can lean on.
• Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines.
• Confidence in presenting to C-level executives and guiding strategic conversations.
• Proven ability to run thoughtful discovery sessions that uncover true customer needs.
• Ability to collaborate effectively in a matrixed organization and lead through influence.
• Strong problem-solving skills and a curiosity to understand the "why" behind challenges and solutions.
• Passion for innovation and a drive to keep learning and improving.

Preferred Qualifications:

• Experience in pre-sales, solution engineering, or Salesforce implementation.
• Background in working with or within any of the following industries: Manufacturing, Automotive, Energy & Utilities, or Retail & Consumer Goods (preferred but not required).
• Experience building solution assets or participating in scale initiatives.
• Familiarity with the Salesforce tech stack, including the industry clouds and Agentforce.
• Obtained Salesforce certifications.
• Experience with complex solution selling and/or ROI-based selling strategies.
• Successful project leadership in a highly matrixed organization to build collaboration and be a multiplier
• Computer science degree or technical equivalent experience.