Description
The Senior Product Designer role is part of the Commerce Cloud Design team within Salesforce's Design and User Experience organization. This team is at the forefront of building intelligent commerce experiences — working where AI, design, and enterprise software intersect.
We're looking for a Senior Product Designer to help define the future of agentic merchandising in Salesforce Commerce Cloud, reimagining how merchandisers work alongside AI to run their storefronts. In this role, you'll focus on two of our most strategic priorities: reducing platform complexity so a powerful product feels simple and intuitive, and designing experiences that scale efficiently for our customers and our business. With Agentforce woven into every layer of our platform, you'll design intelligent systems that automate the repetitive and elevate the strategic.
What You'll Actually Be Doing
- Shape the agentic merchandising experience — defining how merchandisers and AI agents collaborate to manage catalogs, promotions, and storefronts
- Drive initiatives that reduce platform complexity and cost to serve through simpler, more scalable design solutions
- Communicate User Experience (UX) vision clearly and compellingly to a wide range of stakeholders, from Product and Engineering to executive leadership
- Partner closely with Product Owners, Product Managers, and engineers to identify opportunities, validate assumptions through user research, and deliver polished final products
You're Our Person If...
- You have 4–7 years of experience designing and delivering products in cross-functional teams, from discovery through launch
- You have a deep understanding of user-centered design methods and experience contributing to design systems
- You thrive in a fast-paced, collaborative, agile environment and can balance strong design craft with short delivery timelines
- You have an exceptional design craft — a strong portfolio demonstrating high-quality visual and interaction design, meticulous attention to detail, and the ability to deliver polished, pixel-perfect work that raises the bar for the team
- A related technical degree required
Even Better If...
- You have experience designing AI-powered, agentic, or automation-driven experiences
- You have a background in commerce, e-commerce, Point of Sales, Order Management, Payment Processing, ERP, WMS, or merchandising products
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.