Job Description — MTS / SMTS, Salesforce Platform Engineer

Organization Overview

Digital Enterprise Technology connects people and technology to transform the future of work at Salesforce. Guided by our core values of Trust, Customer Success, Equality, Innovation, and Sustainability, we deliver business outcomes that fuel growth, drive competitive advantage, and empower our employees and customers globally. BT's scope stretches beyond traditional IT — we are also strategic partners, advocating for the best outcomes for our customers, always innovating, and helping to shape the future of work.

We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We are Customer Zero — the best example of Salesforce products delivered globally, at scale, and sustainably.

MTS — Member of Technical Staff

Experience & Education

• 5+ years of experience programming with Apex, Java, or other object-oriented programming languages.

• General experience with the Salesforce Platform and platform architecture.

Salesforce Expertise

• Experience developing with Apex, Visualforce, Lightning Web Components (LWC), and Aura Components.

• Strong knowledge of object-oriented programming principles and design patterns.

• Experience with HTML, CSS, and modern JavaScript.

• Expertise in designing complex data models and working with relational databases.

• Experience integrating applications through REST and SOAP web services.

• Strong understanding of Salesforce security architecture, including user-based security models.

Engineering & Collaboration

• Proven ability to lead and influence the design of new applications and platform features.

• Experience mentoring and developing junior engineers.

• Ability to quickly learn new technologies in a fast-paced, dynamic environment.

• Strong collaboration, communication, and stakeholder management skills with the ability to effectively communicate status, risks, and technical solutions.

AI Proficiency

• Hands-on experience using AI-assisted development tools such as Cursor, GitHub Copilot, Claude, ChatGPT, or similar coding assistants to improve developer productivity, code quality, debugging, documentation, and test generation.

• Familiarity with AI-powered software engineering practices, including prompt engineering, code generation, code review, automated refactoring, and leveraging LLMs throughout the software development lifecycle.

• Experience evaluating and adopting AI tools responsibly while adhering to enterprise security, governance, and data privacy standards.

SMTS — Senior Member of Technical Staff

Experience

• 8+ years of industry experience in software engineering, with strong hands-on Salesforce / Force.com development experience.

Salesforce Expertise

• Apex and Force.com development with enterprise-scale, bulk-safe, limit-aware design.

• Lightning Web Components (LWC) with performant, secure, reusable UI patterns.

• JavaScript, HTML, and CSS for modern Salesforce user experiences.

• Salesforce data modeling, security, and sharing (OWD, Roles, Permission Sets).

• Declarative automation using Flows with sound Flow vs. Apex decision-making.

• Salesforce integrations using REST/SOAP APIs, Platform Events, and Change Data Capture (CDC).

• Asynchronous processing, SOQL optimization, and performance tuning.

Architecture & Engineering

• Experience designing and building scalable, secure Salesforce applications for enterprise use cases.

• Proven experience with Salesforce integrations and distributed system interactions.

• Deep understanding of Salesforce governor limits, asynchronous processing, and platform performance optimization.

• Knowledge of event-driven architectures and enterprise design patterns.

• Experience with CI/CD pipelines, version control, automated testing, and release management.

Soft Skills & Collaboration

• Demonstrated ability to build strong partnerships across engineering, product, and business teams.

• Strong problem-solving skills with the ability to navigate ambiguous and complex systems.

• Proven ability to influence technical direction and improve engineering standards.

• Strong sense of ownership, accountability, and collaboration.

AI Proficiency

• Hands-on experience using AI-powered developer tools such as Cursor, GitHub Copilot, Claude, ChatGPT, or similar coding assistants for code generation, debugging, documentation, code reviews, and test automation.

• Familiarity with prompt engineering, AI-assisted software development workflows, and integrating generative AI capabilities into enterprise applications.

• Understanding of responsible AI practices, including data privacy, security, governance, and safe adoption of AI tools in enterprise environments.