Description
This role sits within our Quality Engineering organization, at the intersection of quality architecture, test automation, and performance optimization. You'll partner closely with developers, software architects, and product managers to ensure every release meets Salesforce's standards for quality, low latency, and enterprise-grade scalability.
We're looking for a software engineer who designs scalable automation frameworks, drives shift-left quality methodologies, and tunes complex distributed systems to withstand enterprise-grade load — not someone who just tests code.
What You'll Actually Be Doing
- Establish test strategies, customer usage modeling, and quality gates early in the design and development phases, and define critical quality metrics (test coverage, defect density, MTTR) to raise team standards.
- Lead cross-functional triage, identify architectural flaw patterns, and drive systemic fixes across the Agentic Development Life Cycle (ADLC).
- Design, build, and maintain scalable automation frameworks for UI, REST/gRPC APIs, and microservices, and integrate automated regression, contract, and sanity suites into CI/CD pipelines (e.g., Jenkins, Harness, GitHub) using containerized test environments (Docker/Kubernetes).
- Architect and execute enterprise-scale performance scenarios (JMeter, k6, Locust) to simulate high-concurrency workloads, analyzing CPU, memory, database, and network metrics to uncover bottlenecks — then work with platform architects to set SLA/SLOs and optimize heap/GC settings and query execution plans.
You're Our Person If...
- You have 5–8+ years of experience in software development, test automation framework architecture, and performance engineering in enterprise-grade SaaS or distributed systems.
- You have coding skills in Java, Python, or TypeScript/Node.js.
- You have hands-on experience with UI and API testing frameworks (e.g., Playwright, Selenium WebDriver, Cypress, RestAssured, Postman).
- You have experience with load/performance tools (k6, JMeter, Gatling, or Locust) and observability tools (Grafana, Prometheus, New Relic, or Splunk), plus familiarity with AWS (or GCP/Azure), Docker, Kubernetes, and CI/CD tooling.
Even Better If...
- You have prior experience with Apex, Lightning Web Components (LWC), Data Cloud, or Agentforce ecosystem testing.
- You've used AI coding/testing assistants (e.g., Claude Code, GitHub Copilot, Cursor) or tested LLM/RAG pipelines.
- You have a strong understanding of SQL query tuning, indexing strategies, and relational/NoSQL database performance.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.