The Experience

We're seeking a highly accomplished and results-driven Engineering Program Director to architect and lead enterprise-scale portfolio governance and execution across our Product Engineering organization. You'll drive execution strategy, operational excellence, and organizational alignment for complex, cross-functional programs that deliver measurable business impact. You'll be both a hands-on expert - leading our most critical programs. You'll work closely with executives and key company partners to drive critical programs and activities across the company.

What You'll Actually Be Doing

• Strategic Program Leadership: Architect and drive the full operating framework for a portfolio of complex programs, ensuring alignment with Salesforce's strategic priorities and demonstrating significant business impact.
• Portfolio Management & Execution: Directly lead and manage a portfolio of high-visibility programs from concept through deployment. Define program scope, facilitate critical analyses, develop comprehensive business cases, charters, and fit-for-purpose execution plans.
• Operational Excellence & Process Ownership: Champion and institutionalize best-in-class delivery practices across development teams. Drive continuous improvement by owning and optimizing processes, tools, and communication channels, leveraging metrics, and leading regular, high-impact retrospectives.
• Executive Alignment and Communication: Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making. Present crisp, regular updates on program health, risk assessment, and dependency management to executive steering committees.
• Risk and Dependency Management: Proactively identify, analyze, and mitigate complex cross-program risks and dependencies that span multiple teams and organizations, ensuring clear communication of impact and proposed resolution paths to all stakeholders.
• Performance Tracking: Define, track, and communicate key Program KPIs and Portfolio Objectives and Key Results, providing transparent reporting that measures progress against strategic business outcomes.
• Cross-Organizational Influence: Cultivate deep, positive, and influential relationships with senior business leaders and technical teams across organizational boundaries, effectively prioritizing, unblocking, and removing systemic cross-team impediments at scale.

You're Our Person If

• 10+ years of progressive experience in Technical Program Management within a large-scale, enterprise software environment, demonstrating a proven ability to lead and deliver multi-year, strategic programs across multiple organizational boundaries.
• Deep understanding of modern software architecture, cloud platforms (ideally the Salesforce Platform), and the technical complexities inherent in a global, highly available system. Solid background in enterprise software development cycle.
• Demonstrated strong technical and business vision, with the ability to translate complex strategic objectives into clear, executable program plans.
• Proven track record of successfully implementing, scaling, and optimizing development processes utilizing various agile methodologies (Scrum) at an organizational level.
• Exceptional communication, negotiation, and stakeholder management skills, with proven ability to influence technical and non-technical senior leaders (VP/SVP/EVP level) without formal authority.
• A related technical degree is required.