Description
We’re looking for a technical writer who becomes comfortable with both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about crafting comprehensive, accurate, approachable content for a technical audience that helps users understand and connect with sophisticated technical subjects. You enjoy digging into what your audience needs to know to succeed, and collaborating closely with internal developers, and working with other writers to build phenomenal content!At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change.
Your Impact:
Required Skills:
Your Impact:
- Assess the need for, plan, and deliver a range of documentation for Informatica customers, including API content, reference guides, conceptual content, release notes, and how-to/task-based content
- Collaborate with team members to help scope and build documentation for the features they cover
- Learn and apply style, language, and structure standards
Required Skills:
- 4 + years of technical writing experience
- Proven ability in crafting technical, user and administrator-focused content
- Experience with source control software
- Ability to read, understand, and build short code samples in a variety of programming languages
- Experience with Windows, Linux, and IBM i and z/OS operating systems a plus
- Experience with DITA, Oxygen, content management systems, source control systems, Jira, and Confluence
- Superb communication and interpersonal skills
- Ability to quickly learn new sophisticated technologies
- A related technical degree required
- Understand strategies for writing for LLMs and using generative AI to enhance work
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.