Salesforce is the global leader in CRM and Agentic AI solutions. Our platform empowers organizations to transform customer experiences through autonomous digital labor and data intelligence. In Ireland, our Dublin Hub serves as a central engine for engineering, innovation, and strategic customer delivery across EMEA.

Role Overview

As a Forward Deployed Engineer (FDE), you are a hands-on technical builder operating directly at the intersection of production code, enterprise architecture, and strategic customer impact.

Working within a dedicated pod alongside a Deployment Strategist, you will design, build, and deploy custom AI agent architectures and enterprise data integrations using Agentforce and Salesforce Data 360. This is an engineering role with a direct feedback loop to core product teams—turning edge cases, platform gaps, and field insights into core product capabilities.

Key Responsibilities

• Hands-on Agentic Development: Write, test, and ship production-grade code to build intelligent agents, custom prompt pipelines, tool-calling mechanisms, and execution frameworks using Python, JavaScript/TypeScript, Java, or Apex.

• Enterprise Integration & Data Engineering: Model and connect enterprise data sources across Salesforce Data 360, Snowflake, Databricks, and customer CDPs to power real-time agent context and actions.

• System Observability & Performance: Build and monitor agent evaluation frameworks, performance dashboards, and key business KPIs to ensure reliability and safety in production environments.

• Rapid Prototyping & Delivery: Take complex customer requirements from architectural concept to live production MVPs within days or weeks.

• Product Feedback Loop: Surface technical blockers, API gaps, and architecture insights back to core R&D teams to refine the Agentforce platform roadmap.

• Technical Advisory: Co-lead architecture reviews with customer CTOs, Enterprise Architects, and engineering teams to establish best practices for agent deployment.

Minimum Qualifications

• 3+ years of hands-on software engineering experience in full-stack, data, or cloud architecture environments.

• Customer-Facing Delivery: Proven track record in professional services, technical consulting, or forward deployed engineering.

• Core Technical Stack: Proficiency in at least one object-oriented or modern script language (Python, TypeScript/Node.js, Java, or Apex) alongside strong API design (REST/GraphQL) experience.

• AI & LLM Mechanics: Practical experience working with LLMs, prompt engineering, agent orchestration (e.g., LangChain, LlamaIndex, or native frameworks), and evaluation metrics.

• Data Systems: Strong foundation in relational data modeling, SQL, and modern cloud data warehouses.

• Work Authorization: Must be legally eligible to work in Ireland / European Union.

• Proficiency in one of the following languages is a plus: Greek, Czech or Turkish.

• Proficiency in English is mandatory

Preferred Qualifications

• Hands-on experience with Salesforce core development (Platform Developer I, Apex, LWC) or certifications (e.g., Agentforce Specialist, Salesforce Certified Data Cloud Consultant).

• Familiarity with continuous integration/continuous deployment (CI/CD) tooling and modern AI development tooling (e.g., Cursor, Claude, enterprise IDE extensions).

• Background in deploying solutions within highly regulated European enterprise environments (e.g., GDPR, EU AI Act compliance standards).