Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development projects and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are multi-disciplinary and in the intersection of media and cloud technology domains.

Responsibilities

● End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products

• Working closely with cross-functional teams like engineering, product, quality assurance, SRE/Devops, operations and customer success teams.
• Articulating and defining program milestones for successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders.
• Identifying and resolving process bottlenecks, dependencies and related challenges

● Enterprise project management : Apart from standard product offerings, for enterprise customers, Amagi offers native integration and customization of their workflows over the core product offerings. In this role you manage end to end onboarding and going live for such enterprise customers. This involves

• Working with pre-sales/sales/onboarding/customer to get the requirements
• Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, onboarding, Customer) updated on status and milestones
• Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
• Get the customer trained on the platform before going live
• Formally hand off to support once the customer has gone live

● Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting

• Developing dashboards and success metrics to provide visibility to various stakeholders.
• Ensuring consistent and clear status reporting
• Prepare presentations and provide supporting data as needed

● Managing one or more projects involving product development initiatives belonging to various categories, like

• Cutting edge cloud technology intensive SaaS products
• Software solution involving media technology (eg, audio/video streaming)
• Web frontend and backend related products (built on latest web frameworks)

● Managing executive stakeholders

• Helping the Program leadership team as a whole to publish metrics, dashboards to bring visibility of various projects to the executive team.
• Helping the executive team to take directional calls on new and ongoing projects.