Company Description

ApnaMart is a retail company focused on transforming the shopping experience for tier 2+ markets. By combining offline stores with instant delivery, we aim to build trust and reliability in the communities we serve. Our commitment to 15-minute delivery brings unparalleled speed and convenience to customers in smaller cities and towns.

Role Description

This is a full-time on-site role for a Product Manager - Customer Delight located in Bengaluru. The Product Manager will be responsible for ensuring a seamless and delightful shopping experience for customers. Day-to-day tasks include analyzing customer satisfaction, identifying areas for improvement, and collaborating with cross-functional teams to enhance the overall customer experience.

Qualifications

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in customer experience management
• Ability to work collaboratively in a team environment
• Project management skills
• Experience in retail or e-commerce industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field