Overview

Are you ready to build scalable People systems and lead the next evolution of Astro’s employee experience? 🚀

We’re looking for a Senior Lead of People Services, a strategic yet hands-on Astronaut who will strengthen our foundation in people operations and management. As part of our People Leadership Team, you’ll lead our core People Services pillars to deliver operational excellence, ensure compliance, and create a seamless experience for every Astro employee and mitra. You’ll help shape how we scale sustainably, building systems, structures, and experiences that make every Astronaut proud to be part of our journey.

If you’re data-driven, customer-obsessed, and passionate about building efficient, people-first systems that scale, this role is your launchpad.

Job Description

As our Astronaut, you will:

• Lead and develop three core functions under People Services (People Operations – Payroll, Compensation & Benefits, HRIS; General Affairs & IT Support – Including Health, Safety & Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).
• Ensure payroll accuracy and compliance across employees, daily workers, and mitra.
• Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.
• Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.
• Build and maintain a safe, efficient, and productive workplace ecosystem. This includes office and asset management, vendor relations, IT support systems, and Health, Safety & Environment programs that protect and empower our teams.
• Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.
• Design and optimize scalable HR systems, tools, and processes for efficiency and automation.
• Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.
• Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.

Job Requirements

In order to launch successfully, you need to have:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 7+ years of experience in People Operations, Compensation & Benefits, or Industrial Relations, with 5+ years in a leadership role.
• Proven track record in managing large-scale payroll operations(including daily workers/mitra).
• Deep understanding of Indonesian labor law, compliance, and Industrial Relations frameworks.
• Hands-on experience in HRIS implementation or optimization.
• Data-driven, analytical, and detail-oriented, with the ability to translate metrics into actionable insights.
• Excellent leadership and stakeholder management skills. Able to inspire, coach, and influence across levels.
• Customer-obsessed, agile, and hands-on. Someone who thrives in a fast-paced, high-growth environment.
• A “been there, done that and still learning” mindset.

If you’re ready to scale our People foundation and make an impact that reaches every Astronaut in our orbit, let’s connect! 🌟

Kindly check our LinkedIn page, Instagram, website, and download our app first.