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Senior Manager, CSS Program Management



Software Engineering
London, UK · Remote
Posted on Friday, June 14, 2024

Senior Manager, CSS Program Management

Enterprise Business Services | London, United Kingdom | Remote, UK | Full-Time

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Working at Atlassian

Atlassians can choose where they work! That way, They have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

We are excited to invite applications for our open position. Please note that for this specific role, we are seeking candidates who are currently based in the United Kingdom. We are committed to providing equal opportunity to all applicants, but due to the specific requirements of this position, we are unable to make exceptions regarding the location criteria at this time. We appreciate your understanding and interest in joining our team.

We're looking for an experienced Senior Manager who can build meaningful results for Atlassian as a Program Management leader within our Customer Support Services (CSS) organization. You will report to the Head of OKR Program Delivery, and manage a team of Senior Program Managers focused on program success. This is a high-profile, portfolio of programs that requires strategic experience, willingness to experiment and pivot quickly, and ability to accomplish big outcomes across company-wide stakeholders and global partner groups.

Our portfolio includes programs to achieve our Objectives & Key Results for Atlassian such as server-to-cloud migrations, risk & compliance, scaling our operational tooling, advancements in knowledge management, and delivering product insights. Your peer group will be senior managers leading other domains in the CSS portfolio. Your team will include senior program managers focused on program success. You'll partner with our CSS mission teams for strategy, planning, and measuring outcomes, and partner within CSS and across Atlassian to deliver cross-functional outcomes.

  • 7+ years delivering successful transformations affecting complex, customer-facing systems, and people.

  • Experience leading a distributed global team

  • Demonstrable ability to drive a cross-functional team to execute against a strategy.

  • Exceptional behavioral assessment capability and a record of hiring "A" players.

  • Leading teams of Individual Contributors

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you and your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit