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Solutions Sales Executive, ITSM - Japan



Sales & Business Development
Oregon, USA · Remote
Posted on Monday, July 1, 2024

Solutions Sales Executive, ITSM - Japan

Sales | Yokohama, Japan | Remote, Remote | Full-Time

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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 300,000 customers worldwide, and the Solutions Sales Executive help the largest of those accounts scale their investments in Atlassian.

Our Solutions Sales Executive team is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Japan. Reporting to the Enterprise Sales Manager - Japan , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers in Japan.

In this role, you'll get to:

  • Develop and execute a sales strategy to drive revenue growth for Jira Service Management in Japan market.

  • Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.

  • Work with cross-functional teams, including Account Executive, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.

  • Represent Jira Service Management at industry events and conferences.

  • Provide accurate sales forecasts and reports to senior management team located in Japan.

  • Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

On your first day, we'll expect you to have:

  • At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors

  • Experience in the ITSM market and familiarity with any service management solutions is highly preferred.

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues.

  • Comfortable of making independent decision driving GTM campaign with other Atlassian team and channel partners in the Japan market.

  • Fluency in Japanese and English is required.

If you are passionate about bringing Jira Service Management to the Japanese market, we encourage you to apply for this exciting opportunity.

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit