Strategic Account Executive - (Japanese)
Atlassian
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Sales | Yokohama, Japan | Remote, Remote | Full-Time
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Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.
This Account Based Selling role would be joining our Americas team. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. At the same time, we want our Enterprise Advocates to be a champion for their customers, sharing experiences and suggestions to our product and engineering teams, helping to optimize our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.
Account Executives are consultative, solution orientated and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers and work with our customer executive to drive Atlassian business value. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.
Responsibilities
Responsibilities include:
Develop and implement named Account plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success in our largest and most complex Japanese HQ accounts
Fluent in both Japanese and English
Maintain full Account ownership while coordinating with a variety of roles (including EDR, LA, Align, TAM, and CSM functions) to ensure a seamless customer experience across multiple global installations and geographies.
Work closely with colleagues in the Channel, EDR, and Loyalty teams to build and execute on effective sales strategies for designated territory or named Accounts
Strong interlock and engagement with Technical Account Managers to understand technical initiatives and business outcomes
Team up with the Loyalty Advocate team (Renewals Team) to maximize customer health and retention
Funnel key customer feedback through Field Ops Insights team
Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
Qualifications
Minimum Required Experience:
10 or more years of sales experience in a business-to-business sales environment
Experience managing key customer relationships and closing strategic sales opportunities
Extensive experience utilizing a CRM to achieve and correlate key performance metrics
Building and leading territory & strategic account plans
Experience leading or coordinating Account teams to drive successful customer outcomes
Proactively engages customers with a consultative, solution-orientated approach in discovering new opportunities
Proven track record of meeting or exceeding performance targets
Contributes to the overall team culture in a positive, impactful way
Additional Experience:
Experience selling SaaS to Dev/IT audiences
Solution selling to VP and C-level Executives
Experience working alongside a channel sales organization
Familiarity with Atlassian's suite of products
Experience with both on-premise and cloud software solutions
This job is no longer accepting applications
See open jobs at Atlassian.See open jobs similar to "Strategic Account Executive - (Japanese)" Accel.