Senior Group Product Manager, Jira Service Management Enterprise Growth

Product Management | Sydney, Australia | Remote, Remote | Full-Time

Reporting to the Head of Product Enterprise Growth & Monetisation, the Senior Group Product Manager, Enterprise Growth role has a primary focus on ensuring we unblock barriers to Jira Service Management (JSM) growth by working with teams to deliver on must have Enterprise big rocks and differentiators.

Main Responsibilities

• Create strategic direction and clarity for JSM's Enterprise roadmap so that we are balancing investments appropriately across JSM

• Drive cross-org and function decision making to ensure we are growing our Enterprise customer base

• Directly lead and inspire the orgs which support Assets Management and Scale feature sets

• Present Atlassian and JSM at partner and customer events

• Own programs of work encouraging teams to build creative solutions and offering high quality and actionable recommendations

• Be deeply involved in the review of month-to-month business performance related to Enterprise growth goals

• Work directly with development and design squads at all levels of the organisation to drive prioritisation & alignment

• Mentor and inspire a growing team of 7-9 experienced Product Managers

• Lead as Snr PM on high-priority customer discovery and escalation meetings

• Experienced in working on commercial side of Enterprise Product Management; taking SaaS products to market at Enterprise scale, ideally in the ITSM space

• Must be comfortable leading a Portfolio of different domains that may not be connected and leading projects which cut across the whole organisation

• Solid people management experience with a love for developing and mentoring Product Managers, while holding them accountable for multiple streams of work

• Clarity of vision for your product / portfolio that provides the team with direction and inspiration

• The ability to distill abstract challenges into strategy and break that down into a cohesive plan that empowers teams to turn problems into user and Atlassian success

• The ability to ruthlessly prioritize and the technical know-how to partner closely with engineering to execute on the roadmap you define

• Masterful communication, networking and stakeholder management skills that enable you to tell a compelling story at the right level to inspire any audience