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Solutions Sales Executive, DACH, ITSM



Sales & Business Development
Munich, Germany · Remote
Posted on Monday, July 8, 2024

Solutions Sales Specialist, DACH, ITSM

Sales | Munich, Germany | Remote, Remote | Full-Time

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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We’re able to hire eligible candidates for this role located anywhere in Germany or the Netherlands.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe.

Our culture is open, welcoming, collaborative, and passionately focused on our customers' success. Our Enterprise Solution Sales team build and implement effective sales strategies. They drive the adoption of select products and services to our largest customers. At the same time, they are champions for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience.

As an Enterprise Solutions Advocate you will lead a territory comprised of named mid-market and enterprise accounts and a geographic region, frequently working arm-in-arm with our Strategic Account Managers, Solution Engineering, Channel Partners, Product, and Marketing organisations. Rated "leader" by Gartner, our ITSM solution (Jira Service Management) is one of the fastest growing solutions in the company. This is simply one of the most exciting and impactful strategic selling opportunity anywhere. Is this the opportunity for you?

Your future team

We're hiring an Enterprise Solutions Advocate, reporting to our Regional Head of Solution Sales for the EMEA East region. You will join a distributed team of solution sales advocates, mostly based in Germany.

What you'll do

  • Expand our Jira Service Management footprint in Mid Market and Enterprise accounts.

  • Develop a clear vision for your territory and plan/communicate on funnel/account/territory status, resource requirements, challenges, and successes.

  • Work in a team environment with other parts of the Atlassian organisation (channel managers, SEs, inside sales, marketing, services, support, product management, and finance/legal) to ensure prospects are educated on the benefits of Jira Service Management, Atlassian's unparalleled technology offering, and what it takes to guarantee ultimate success in their service transformations.

  • Partner, partner, partner - outstanding accomplishments are the result of great teamwork, and success at the enterprise level "takes a community". You will work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.

Your background

  • 6+ years of experience in field sales for software companies.

  • 2+ years of sales experience in the field of ITSM, RPA, Process Management or similar SaaS/Cloud solutions.

  • Experience selling in the DACH market.

  • Fluency in German, written and spoken.

  • A proven track record of over-plan sales achievement.

  • A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is an essential quality.

  • Excellent business insight! Understanding of how to position and sell value, calculate return on investment, and strategic selling.

  • While highly proficient, you remain coachable and strive to be the very best. Your ego is fully in-check.

  • You aren't satisfied until our customers are enthusiastic references.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit