Principal Business Systems Analyst

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Business Systems Analyst to drive strategic projects and partner directly with our Sales Team. This role sits within the Sales Systems & Process team in Revenue Operations.

The Principal BSA is a senior-level individual contributor, with a consistent record of driving complex, business-impacting projects throughout the entire sales cycle. Candidates will possess business process, systems administration, and analytical skills that will be instrumental in helping the Sales Team scale globally. Candidates should have deep understanding of what a Sales Team needs to be successful, and know how to partner with other BSAs & tech teams to drive change & scale. As one of our team’s first hires in Europe, you will become deeply familiar with Atlassian’s end to end processes and be a champion for our customer-facing teams in the European region.

What you’ll be doing:

• Work with multi-functional teams including Sales, Sales Tech, Data Science, Sales Strategy, Marketing Ops, and more.

• Partner with our internal technology teams to support and deliver capabilities needed to scale & optimize our sales processes.

• Drive strategic projects that impact our customer-facing GTM teams, and partner with teammates to support transformational projects

• Own requirements documentation including BRDs, process flows, DACIs, wireframes or other assets used to collect business needs.

• Perform systems administration on sales systems/tools.

• Participate in user acceptance, smoke testing, and implementation activities.

• Partner with our Enablement team to create trainings on system & process related changes.

• Partner with strategy & business operation teams to drive key projects.

Skills and Requirements:

• 7+ years of experience in Sales Operations

• Experience working in a high-growth, enterprise software company

• Experience with Direct and Channel sales ecosystems

• Experience with the full sales cycle, from lead to cash, and familiarity with how post-sales teams enable, expand, & renew customers

• Experience working with CPQ systems

• Experience with common GTM tools like LinkedIn Sales Navigator, Outreach, Gong, ZoomInfo, Gainsight, Docusign, Pandadocs and more, as well as experience acquiring new needle-moving tools for an ever growing tech stack

• Familiarity with different software subscription models and cloud software sales models

• Deep experience with Salesforce.com platform, Salesforce certifications preferred

• You have a deep understanding of both technical & business processes, and understand when to use a complex technical solution vs a business process change

• You have the technical skills to design complex solutions, and you know how to work with engineers to get those solutions implemented

• You have the analytical skills to identify key decisions and the long & short term impacts of those decisions

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.