Senior Solution Sales Executive ITSM / ESM

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What You'll Do

• Drive outstanding growth in ITSM (IT Service Management) and ESM (Enterprise Service Management) sales by effectively executing the go-to-market strategy.

• Develop and execute territory plan to sell to customers based on their business needs.

• Establish and maintain relationships with senior-level clients, particularly Head-of and C-level executives and decision-makers.

• Lead the sales cycle from prospecting to closing, managing various stakeholders.

• Serve as a customer advocate, relaying feedback to enhance solutions. Share the insights acquired with the entire team, including the product, marketing, and R&D teams.

• Generate high-quality leads and acquire new customers by collaborating closely with both our direct sales team and channel partners.

• Accurately forecast and report on revenue opportunities and track deal progression.

• Collaborate with channel partners to create tailored solutions that effectively tackle the unique challenges faced by clients.

Qualifications

• A minimum of 7 years of enterprise sales experience, ideally specializing in ITSM/ESM and solution sales.

• A track record of surpassing sales targets, by leveraging proven enterprise value based sales techniques for achieving success.

• Ability to establish and nurture robust relationships with senior decision-makers in ITSM / ESM within large enterprise customers.

• A skilled communicator proficient in both verbal and written communication, negotiation, and closing deals.

• Collaboration is key. Utilize your experience in closely collaborating with extended sales teams and channel partners to achieve successful client outcomes. Proactively seek opportunities to instigate change and disrupt the status quo in a positive manner.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.