Workplace Data and Tooling Specialist
Atlassian
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
About our Team
The Workplace team is responsible for driving Atlassian’s global footprint, workplace programs, gatherings, and office experience strategies through partnerships and collaboration with all business functions.
About the Role
As the Workplace Data and Tooling Specialist, you will play a crucial role in supporting the operational delivery of our Workplace Teams and cross-functional partners, including Engineering. This role oversees data, tools, and workflows to support efficient office operations, provide insights, and enable data-driven decisions across Atlassian Central, Engineering, and Workplace.
This position is office-based in Sydney, Australia. You will report to the Head of Workplace Programs located in Sydney. This role is considered office-based; see Atlassian’s office-based roles policy.
Join us in shaping the future of work at Atlassian. Apply now to be part of a team that values innovation, collaboration, and making a difference!
We're looking for a detail-oriented, organised pro who loves using technology to boost operations and meet the changing needs of employees and stakeholders. Success here means working closely with Data Engineering, Finance, and People teams. In this role, you'll be responsible for:
Developing metrics and ongoing reporting to support real estate decisions and design initiatives (portfolio balancing, footprint expansion/contraction, space programming).
Using data visualisation, statistics, and storytelling to answer business questions; build scalable insights using Tableau, Looker, and Databricks.
Developing cross-functional partnerships with finance and engineering teams to ensure data quality and reporting outputs; consult with data engineers on scalable data infrastructure.
Independently managing our portfolio of reports and dashboards, including operational dashboards (utilisation, occupancy, cost metrics), Office Pulse surveys, and program-specific reporting such as Atlassian on Tour and Team Camp.
Designing, automating, and optimising our Jira Service Management (JSM) ticket classification workflows.
Compiling and delivering data for quarterly People Insights Executive Operations reports.
Identifying gaps and executing solutions for reporting and insights; maintain data quality while integrating new data sources into SQL/Databricks and BI layers.
Your Background
5–7 years in analytics, BI, or operations, with hands-on experience building metrics and reporting for portfolio or workplace programs.
Proficient with Tableau and SQL; exposure to Databricks or similar data platforms; comfortable joining data across sources and ensuring data quality.
Experience building automated dashboards for utilisation, occupancy, cost metrics, and survey insights (e.g., Office Pulse).
Ability to translate complex analyses into clear, compelling narratives for non-technical stakeholders and leadership.
Working knowledge of statistics and data storytelling; capable of recommending actions grounded in evidence.
Experience designing and optimising workflows in Jira Service Management (e.g., ticket classification and automation).
Demonstrated cross-functional collaboration with Finance, Data Engineering, and People teams; able to balance ad‑hoc requests with planned deliverables.
Strong communication skills and stakeholder management; comfortable operating in a distributed, fast-paced environment.
Nice to have: familiarity with Looker, Python or R for analysis, and experience supporting large human resource and workplace programs.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.