Manager, Solution Sales Executive, Service Collection

The Service Collection business is one of Atlassian's fastest-growing growth engines globally — and APAC is at the front of that wave.

We are looking for a Manager, Solution Sales Executive — Service Collection to lead our South Asia SSE team, covering the Australia/New Zealand and South East Asia markets. You will manage a team of Solution Sales Executives working across both the Enterprise and Strategic segments, with a mandate to drive Service Collection growth.

This is a high-impact, builder-style role. You will partner closely with regional Account Executive leadership, Marketing, Channel, Customer Success, and Product to land the most strategic Service Collection deals in the region — while building a coaching culture, scaling proven plays across the team, and growing the next generation of Atlassian SSE talent.

You will report directly to the APAC Head of Service Collection and work as part of a tightly aligned APAC leadership team driving the Service Collection growth agenda.

Lead and grow a high-performing SSE team

• Manage, coach, and develop a team of Solution Sales Executives across ANZ and SEA, covering Enterprise and Strategic accounts

• Set clear pipeline generation, sales attainment, and skill development targets — and hold the team accountable to them

• Build individual development plans, run regular 1:1s, and grow the next generation of senior Atlassian sellers

• Drive a high-trust, franchising culture aligned to Atlassian values

Drive Service Collection revenue and pipeline growth

• Own the Service Collection revenue and pipeline targets for the South Asia region

• Partner with Enterprise and Strategic AE leadership to co-build territory plans, account strategies, and joint pursuit motions

• Coach the team on multi-stakeholder enterprise selling — CIO, CTO, CFO, and line-of-business buying centres

• Lead from the front on the most strategic deals, attending key customer meetings and executive briefings as required

Partner cross-functionally to remove growth blockers

• Work closely with Marketing and SDR leadership to ensure healthy MQL volume and lead quality feeding the SSE team

• Partner with Channel & Partnerships to scale GTM through key system integrators

• Collaborate with Customer Success and Solutions Engineering on adoption, expansion, and renewal motions

Drive forecast accuracy and operational rigour

• Own forecast accuracy for the South Asia Service Collection business

• Run weekly forecast and deal inspection rhythms with the team

• Translate pipeline data into a clear narrative for senior leadership — current call, risks, upside, and next actions

Required

• 15+ years of enterprise software / SaaS sales experience, with at least 2–3 years in a frontline sales leadership role, either managing a quota-carrying team or be the Account Director of billion-dollar grade enterprise.

• Demonstrated track record of leading a sales or solution sales team to consistent over-attainment in a high-growth software business

• Strong experience selling ITSM, ESM, ITOM, CSM categories

• Deep experience operating in either ANZ or South East Asia at the Enterprise / Strategic segment, with the ability to working customers in multiple asian markets

• Proven ability to build and coach specialist or solution sales talent — including hiring, ramping, and developing junior and senior sellers

• Strong commercial instincts: pricing strategy, deal architecture, multi-year ELA construction, and forecast management

• Experience working in a matrix sales environment — partnering tightly with Account Executive leadership, Channel, Marketing, Product, and Customer Success

• Strong executive presence and communication skills — credible with CIOs, CTOs, CFOs, and internal senior leadership

• Comfortable with data-led decision making (Tableau, Salesforce, dashboards) and forecast rigour

• Willingness to travel up to 30% across South Asia

Preferred

• Prior experience selling Atlassian Service Collection

• Track record of executing competitor displacement motions against incumbent ITSM or CSM vendors

• Experience with partner-led GTM in ANZ and SEA, including large SIs (Deloitte, Accenture, TCS, Infosys, Wipro, etc.)

• Familiarity with Atlassian's broader portfolio (Jira, Confluence, Align, Focus, Loom, Rovo) and how Service Collection fits into the wider platform play

• Multicultural leadership experience across ANZ + SEA — strong cultural fluency across diverse markets

• Bachelor's degree or equivalent practical experience

What Will Set You Apart

• You think like a builder, not an operator — you're excited by white space and a growing market more than running an established machine

• You're a player-coach when needed — happy to roll up your sleeves on a strategic deal, then step back and let the team own it

• You're outcomes-led, not activity-led — you care about pipeline that converts, not pipeline that looks good in a slide

• You own the upstream constraints — you don't just diagnose marketing / SDR / capacity issues, you partner to fix them

• You invest in your team's careers — your reports become the next generation of Atlassian leaders