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Product Manager - Booking

BlaBlaCar

BlaBlaCar

Product
Paris, France · Remote
Posted on Tuesday, May 21, 2024
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your mission
As a Product Manager focused on the Booking experience at BlaBlaCar, you will play a pivotal role in shaping the end-to-end booking journey for our customers. You will be responsible for creating a seamless and intuitive checkout process across all platforms, with a primary focus on driving conversion rates upwards. Your role will involve close collaboration with cross-functional teams including engineering, design, data analytics and business, and customer support to deliver best-in-class booking experiences.

Your responsibilities

  • Define & communicate the Product & Engineering strategy & roadmap to all stakeholders
  • Define the associated backlog and roadmap, prioritizing the highest-impact projects
  • Lead the prioritization, specification, and delivery follow-up of the Booking team
  • Formalize and generate alignment on major decisions related to the Booking scope
  • Deploy, follow up, and communicate about its execution among different teams
  • Be the “go-to” product person on all Booking topics
  • Cross-functional Collaboration: work closely with engineering, design, and business teams to drive product development from concept to launch. Foster a collaborative environment and ensure alignment across all stakeholders.
  • Data-Driven Decision Making: utilize data analytics, user feedback, and market insights to make informed product decisions. Conduct A/B tests and experiments to validate hypotheses and optimize product performance.
  • Quality Assurance: Implement robust testing and monitoring processes to ensure the quality and reliability of products & services in your scope. Collaborate with engineering teams to address any issues or bugs promptly.
  • Stakeholder Communication: communicate product vision, roadmap updates, and key milestones to internal stakeholders and executive leadership. Solicit feedback and actively engage with stakeholders to ensure alignment and support.

Your qualifications

  • 4+ years of work experience as a Product Manager
  • Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field.
  • Strong analytical skills with proficiency in data analysis tools and techniques. Ability to derive insights from data and use them to inform product decisions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and influence without authority.
  • Experience with agile development methodologies and product management tools (e.g., JIRA, Confluence).
  • Strong plus:
  • Experience working in an international environment, collaborating with diverse teams across different geographies
  • Experience working for an Online Travel Agency (OTA) or e-commerce site or apps

What we have to offer

  • Full remote possible in the country of employment
  • 4 additional weeks of Maternity leaves and Paternity leaves paid
  • Financial support for home office equipment
  • Minimum 25 days holiday per year Local meal plan policies (Swile card in France)
  • 50% transportation paid in France (Forfait Mobilité Durable)
  • Relocation package and visa support
  • Free unlimited carpooling & bus rides
  • Personal growth via trainings, mentorship, and internal mobility programs
  • Employee Stock ownership plan
  • Regular team building events
  • Mental health support through Moka.care

What to expect for the interview process?

  • A 45-min video-call with our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
  • A 45-min video-call with our Head of Product Demand, Shahil Hiridjee, to deepdive into your knowledge and experience as a Product Manager
  • A fully remote exercise to evaluate your craft and your ability to solve problems with simple and smart solutions, including a presentation to key stakeholders
  • A following live working session with future peers to evaluate your ability to integrate feedback in your reflection and propose alternative solutions in a fast-paced environment
  • A 45-min video-call with our VP Engineering Demand, Gilles Laborderie, and the engineering manager of the Booking squad, Clothilde Pennou, to discuss your experience working with engineers
  • A 30-min video-call with Benjamin Retourné, VP Product, for a final validation