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CRM & Automation Apprentice - September 2024



Paris, France
Posted on Sunday, June 9, 2024
About BlaBlaCar
BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your mission
We’re looking for a new apprentice to join the Automated Programs team.📲
Automated Programs team:
The mission of this team is to leverage our owned channels (email, push, inbox) to increase the activity of members on the platform & market new features to our members.

Your Responsibilities

  • You will work closely with the Braze Communications managers to lead CRM automated programs on our owned channels (email, push notifications, in-product communications) for several markets
  • You will be supporting the content creation process, coordinating with designers and copywriters
  • You will be in charge of analyzing the programs performance & provide recommendations accordingly
  • You will also contribute to the Benchmarking to gather CRM best practices on the market

Your Qualifications:

  • You have at least one previous internship experience in a marketing, product or project management role
  • You have excellent communication skills and enjoy sharing and learning from others
  • You are detail-oriented, organized, results-driven, and are able to prioritize in a changing environment
  • You are fluent in English, French is a plus

What we have to offer

  • Hybrid working mode
  • Financial support for home office equipment
  • 4 additional weeks on top of legal maternity leaves
  • Minimum 25 days holiday per year
  • Local meal plan policy (Swile card)
  • 50% transportation paid (Forfait Mobilité Durable)
  • Free unlimited carpooling & bus rides
  • Personal growth via trainings, mentorship, and internal mobility programs
  • Regular team building events
  • Mental health support through
  • 1 day off per year to test our product

Interested in Joining the Ride? Here’s What Your Hiring Journey Will Look Like:

  • a 30-min video-call with Amelia, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
  • a 30-min interview with your future manager, Guendalina, Braze Communications Lead to get to know you, understand your expectations and answer your questions about the role
  • a fully remote exercise (which you will be given 3 days to prepare for) to evaluate your technical skills
  • a 45-min case study presentation to present to Guendalina and another team member
  • Our hiring process lasts on average 20-25 days and offers usually come within 48 hours.