Customer Relationship Officer
Blackbuck
Customer Service
kota, rajasthan, india
Posted on Dec 23, 2024
Company Description
Founded in 2015, BlackBuck (Zinka Logistics Solutions Ltd) is India's largest trucking platform, dedicated to empowering every fleet owner in India to manage and grow their business efficiently. BlackBuck brings end-to-end digital solutions for the trucking ecosystem, leveraging technology to solve critical pain points of truckers and shippers across India. With a focus on data science and engineering, BlackBuck gathers comprehensive data to build innovative products for the trucking industry. Over 1 million truckers across 1 lakh villages transact on our platform, benefiting from customized solutions.
Role Description
This is a full-time on-site role for a Customer Relationship Officer at BlackBuck located in Sawai Madhopur. The role involves engaging with customers, managing business relationships, providing financial solutions, communicating effectively, delivering exceptional customer service, and driving sales initiatives on the platform.
Qualifications
Founded in 2015, BlackBuck (Zinka Logistics Solutions Ltd) is India's largest trucking platform, dedicated to empowering every fleet owner in India to manage and grow their business efficiently. BlackBuck brings end-to-end digital solutions for the trucking ecosystem, leveraging technology to solve critical pain points of truckers and shippers across India. With a focus on data science and engineering, BlackBuck gathers comprehensive data to build innovative products for the trucking industry. Over 1 million truckers across 1 lakh villages transact on our platform, benefiting from customized solutions.
Role Description
This is a full-time on-site role for a Customer Relationship Officer at BlackBuck located in Sawai Madhopur. The role involves engaging with customers, managing business relationships, providing financial solutions, communicating effectively, delivering exceptional customer service, and driving sales initiatives on the platform.
Qualifications
- Business Relationship Management, Communication, and Customer Service skills
- Finance and Sales skills
- Strong interpersonal skills and ability to build rapport with customers
- Excellent verbal and written communication skills
- Proven track record in sales or customer service roles
- Ability to analyze data and make informed business decisions
- Previous experience in the logistics or transportation industry is a plus
- Bachelor's degree in Business, Finance, Marketing, or a related field