<div> This job is provided by apna.co Job Title: Customer Support Associate Company: Blackbuck Ltd. Website: www.blackbuck.com Location: Marathahalli, Bangalore Job Summary We are hiring a Support Associate to ensure smooth communication with Transporters &amp; fleet owners. The role requires fluency in Hindi and local regional languages to improve customer understanding, faster issue resolution, and overall service quality. Key Responsibilities <ul> <li> Communicate with transporters &amp; fleet owners in Hindi and regional languages</li> <li> Resolve transporters issues efficiently</li> <li> Handle escalations in the transporters ’s preferred language</li> <li> Coordinate with internal teams for quick resolution </li> </ul> Requirements <ul> <li> Fluency in Hindi (regional language preferred)</li> <li> Good communication skills </li> </ul>Why Join BlackBuck <ul> <li> Opportunity to work with a fast-growing logistics and fintech platform.</li> <li> Direct impact on customer satisfaction and service excellence.</li> <li> Supportive team environment with learning and growth opportunities.</li> </ul> </div>

(Customer Service)

(Executive Support)

Customer Service

Bengaluru, Karnataka, India

Keeping technology at the core, BlackBuck is redefining the logistics landscape of India, making it reliable and efficient. BlackBuck's comprehensive approach to problems creates impact on the entire ecosystem of transportation, which stitches across a large number of livelihoods. The transportation sector is ripe for a revolution, and BlackBuck marks the beginning. Founded in 2015, BlackBuck has been a pioneer in bringing the offline operations of trucking online, be it matching a shipper with a trucker or reshaping the infrastructure around trucking to facilitate payments, insurance, and financial services. BlackBuck is committed to making it easier for millions of truckers to book a load and move at capacity and enable shippers of all sizes to have access to the right truck, at the right time for the right price – all at a click of a button. Today, BlackBuck is India’s largest trucking network, and the company’s robust technology platforms deliver reliability, efficiency, and a seamless experience for shippers and truckers. BlackBuck is powered by a 2000 strong incredible team and is supported by the best of investors’ fraternity that includes Accel Partners, Apoletto Asia, B Capital, Flipkart, Goldman Sachs, IFC, Light Street, Sands Capital, Sequoia Capital, Tiger Global, and Wellington. BlackBuck has won the ‘CNBC-TV18 - Young Turks Startup of the Year’ award and the ‘Zee Business - Company of the Year - Logistics’ award in 2018. BlackBuck is also the subject of a ‘Harvard Business School’ case study.

Transportation, Logistics, Supply Chain and Storage

Bangalore Urban, Karnataka, India

Karnataka, India

Warsaw, Poland

Blackbuck

Customer Support Executive

Accel

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